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About the role

  • Solution Architect acting as a technical bridge to ensure successful adoption of Zafran's cybersecurity platform. Collaborating with product and customer success teams to resolve technical implementations and onboard clients.

Responsibilities

  • Serve as the primary technical bridge between Product/Engineering and our Customer Success teams
  • Own onboarding & integrations end-to-end — design reference architectures, validate data flows, and unblock deployments across complex enterprise environments.
  • Stay abreast of industry trends and advancements in backend development to inform architectural decisions.
  • Collaborate with the product team to improve the product’s usability & onboarding processes for customers.
  • Turn field signals into roadmap impact — translate requirements and issues from Customer Success/Sales Engineering into clear specs, priorities, and demos with Product/R&D.
  • Work with teammates to guide R&D through the evolution of the platform, advising and influencing at every scope.
  • Serve as a trusted technical advisor internally and externally, leveraging your product expertise to drive meaningful development and & engaged customers.

Requirements

  • 3+ years of hands-on experience in backend development with languages such as Golang, Python, Java, or C/C++
  • Proven Customer Facing orientation.
  • Ability to explain technical details and requirements to customers with different levels of expertise and responsibilities
  • Rapid learning ability and adaptability to new technologies.
  • Strong problem-solving skills, sense of ownership, and communication skills.
  • Familiarity with Cloud environments, including AWS, GCP, or Azure (advantageous).
  • 5+ years of experience, including at least 2 positions.
  • Team player mentality with the capability to see the big picture and focus on critical details.
  • Capability and willingness to take responsibility and have a deep influence.
  • Experience in industry cyber-security

Benefits

  • flexible PTO
  • health insurance plans (medical, dental, vision)
  • monthly stipend for phone and internet
  • 401k
  • flexible spending account
  • home office stipend

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

AWSAzureCloudGoogle Cloud PlatformJavaPythonGo

Location requirements

RemoteNorth America

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