Contract Data Analyst role supporting customer journey deployment with SAS, SQL, and Teradata for a top financial client.
Responsibilities
Design technical specifications for customer journey deployment. Support user acceptance testing to ensure data availability and quality across platforms. Conduct detailed analysis and investigations to identify issues, trends, and insights. Develop reporting and measurement solutions for customer journeys. Collaborate with cross-functional teams to ensure project goals are met. Monitor data integrity and implement quality control procedures. Document technical processes and analytical findings.
Requirements
5+ years of experience in data analytics, reporting, and campaign or journey measurement. 5+ years of experience in fintech, telecommunications, or customer-facing environments. Strong hands-on experience with SAS, SQL, Teradata/DBVisualizer, Salesforce CRM, and Power BI. Excellent analytical skills with the ability to interpret complex data sets. Effective stakeholder communication skills. Experience supporting data-driven projects and initiatives.
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