Client - Facing Digital Project Manager at Sherpa overseeing multiple event technology projects for global events. Serving as the key liaison between clients and internal teams in a fast - paced environment.
About the role
- Support Reporting and Tool Accuracy, assist in Change Management and Deployment, and coordinate vendor and contract management for IT technical projects.
Responsibilities
- Support Reporting and Tool Accuracy: Ensure project data is accurate and maintained in relevant tools. Contribute to internal reporting and audit readiness by keeping repositories updated. Assist in Change Management and Deployment: Coordinate with change management teams for communication planning, deployment readiness, and post-deployment support for users and technical staff. Support Vendor and Contract Management: Assist with vendor coordination, including deliverables tracking, contract compliance, and integration of third-party services and products. Quality and Compliance Support: Support the implementation of quality assurance practices and safety protocols during all phases of project execution. Risk and Issue Management: Identify, assess, and track project risks and issues. Develop mitigation strategies and escalate as appropriate to ensure project success. Technical Coordination: Collaborate with internal technical teams, vendors, and stakeholders to support technical delivery, infrastructure integration, and solution deployment within enterprise environments. Contribute to Process Improvement: Apply Agile and Hybrid project management methodologies to promote efficient delivery. Support the implementation of continuous improvement initiatives across project teams. Project Planning and Execution: Plan and manage medium-to-large IT technical projects, defining scope, timelines, deliverables, and resource needs.
Requirements
- Requires knowledge of IT principles, computer science, or business practices relevant to technical project management, typically gained through completion of a four-year university degree in Engineering, Computer Science, Business Administration (with a project management focus), or a related discipline. Role requires progressive experience in IT project management, including coordination of infrastructure, networking, or hybrid cloud projects. Experience with Agile, Hybrid, or Waterfall project methodologies, resource planning, risk assessment, and vendor coordination is essential. Familiarity with software technologies and PaaS services from Microsoft is an asset. Experience working in cross-functional teams and managing multiple stakeholders is an absolute necessity. A period of over 6 years and up to and including 8 years is considered necessary to gain this experience. Strong communication skills in English (oral and written) are essential. PMP certification is a MUST.
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