Senior Support Account Manager supporting Locala’s adaptive advertising platform and internal DSP. Optimizing DV360 campaigns, resolving ad tech issues, and training trading teams.
About the role
- Key Account Manager driving Abbott Vascular sales and clinical partnerships across Ontario and Manitoba. Managing strategic healthcare accounts, supporting procedures, and growing endovascular technology adoption.
Responsibilities
- Develop and execute strategic account plans aligned with customer objectives and Abbott business priorities
- Identify, map, and influence key stakeholders across healthcare systems
- Build and maintain relationships with physicians, vascular surgeons, interventional radiologists, hospital administrators, and executive leaders
- Negotiate agreements and support long-term customer commitments
- Identify new business opportunities and generate demand for Abbott’s Endovascular portfolio
- Provide technical and clinical expertise during live procedures and case reviews
- Support product utilization in Cath Labs, Interventional Radiology Suites, and Operating Rooms
- Educate customers on the safe and effective use of Abbott technologies
- Demonstrate clinical, operational, and economic value of Abbott solutions
- Support launches and adoption of new products and technologies
- Analyze customer needs and develop solutions addressing clinical and financial challenges
- Lead value-based discussions with executive stakeholders and provincial healthcare administrators
- Interpret financial and operational metrics
- Monitor industry trends, competitive activity, and healthcare policy changes
- Act as the internal voice of the customer and collaborate across Abbott divisions
- Maintain account, customer, opportunity, market intelligence, and territory information in OneForce CRM
- Monitor territory performance, market share, and sales trends
- Prepare territory strategies, forecasts, and business reports
- Partner with Clinical Specialists, Marketing, and internal teams
- Support national and regional business initiatives
- Share market insights and customer feedback to influence strategic planning
Requirements
- Bachelor’s degree in Business, Life Sciences, Engineering, Healthcare, or a related field required
- Minimum 3 years of successful sales experience selling complex products, solutions, or medical technologies
- Proven experience managing strategic accounts and executive-level customer relationships
- Demonstrated success in value-based and solution-oriented selling environments
- Strong business and financial acumen
- Experience within medical device, healthcare, vascular, cardiovascular, or related industries strongly preferred
- Proven ability to influence stakeholders and drive customer partnerships
- Valid driver’s license required
- Ability to travel within Canada (15–50% depending on territory)
- Ability to travel internationally for training and meetings (approximately 5%)
- Effective English communication skills required
- Experience supporting physicians in procedural environments preferred
- Knowledge of vascular, endovascular, cardiovascular, or interventional technologies preferred
- Experience with CRM systems such as OneForce or similar platforms preferred
- Strong contract negotiation and strategic planning capabilities preferred
- Intermediate proficiency with Microsoft Office applications (Excel, PowerPoint, Word)
- Experience working with CRM and business reporting tools
- Availability to support customer needs outside standard business hours when required
- Frequent travel within assigned territory
Benefits
- Career development with an international company
- Access to a company recognized as a great place to work in dozens of countries
- Diversity and inclusion recognition, including support for working mothers, female executives, and scientists
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