Account Manager

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About the role

  • Account Manager growing AEM’s environmental monitoring, water, and wildfire intelligence sales. Generating opportunities and supporting distributors, customers, and the U.S. sales organization.

Responsibilities

  • Drive commercial growth by working through and alongside the entire U.S. sales force, distributors, and relevant internal teams
  • Maintain proactive communication with sales representatives to promote products, share product and market information, and identify opportunities for joint customer engagement
  • Act as a central point of contact for commercial, product, application, and process-related questions from the sales team
  • Generate, qualify, and develop sales leads and opportunities, then transfer them to the appropriate salesperson, distributor, or account owner
  • Track assigned and transferred leads in the Company’s CRM from initial identification through closure
  • Monitor opportunity progression, identify stalled or at-risk deals, and work with sales stakeholders to remove barriers
  • Build and maintain relationships with distributors, direct customers, end users, sales representatives, consultants, environmental agencies, municipalities, and water-management organizations
  • Deliver product presentations, commercial support, and training to strengthen sales-team product positioning
  • Collaborate with the Waterloo, Ontario back office and Delft headquarters on quoting, order processing, shipping, technical questions, marketing initiatives, and customer follow-up
  • Provide pipeline reporting, forecasts, activity updates, and sales insights to the Global Sales and Marketing Manager
  • Travel throughout the United States for sales meetings, customer visits, distributor development, trade shows, training, and opportunity advancement
  • Submit expense reports, travel itineraries, forecasts, and activity reports
  • Achieve the assigned national sales target and strengthen market presence and distributor effectiveness across the United States

Requirements

  • Three to five years of commercial experience in sales, business development, account management, channel support, sales enablement, or a closely related role is required
  • Demonstrated experience working with multiple stakeholders and coordinating activity across sales teams, distributors, customers, and internal functions
  • Proven ability to communicate frequently and effectively with a geographically dispersed sales organization
  • Experience generating, qualifying, transferring, and tracking leads and opportunities through a CRM system
  • Strong commercial judgment, follow-through, and organizational discipline, with the ability to manage multiple opportunities and stakeholder requests simultaneously
  • Confident presentation and product-promotion skills, with the ability to explain value propositions clearly and adapt the message to different audiences
  • Strong written and verbal communication, reporting, forecasting, and relationship-management skills
  • A collaborative, service-oriented approach combined with the persistence and accountability required to deliver a demanding sales target
  • Ability to work independently from a home office while remaining highly connected to the broader commercial team
  • Experience in environmental monitoring, water management, instrumentation, technical products, or environmental consulting is preferred
  • Must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future, for employment-based work authorization
  • F-1 visa holders with Optional Practical Training (OPT) who will require H-1B status, TNs, or current H-1B visa holders will not be considered

Benefits

  • Commission
  • Home-office-based remote work
  • Initial product training at the Delft, Netherlands location

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$70,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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