Payroll compliance expert helping Remote, a global employment platform, interpret legislation and build scalable compliant payroll products. Advising Product, Engineering, Operations, Legal, and Customer Experience teams worldwide.
About the role
- SmartCare Advisor supporting UKG Pro clients' HR, payroll, and benefits optimization. Engage in consultative practices while enhancing their UKG Pro system performance.
Responsibilities
- Serve as the primary post-implementation partner for assigned clients
- Lead regular client touchpoints to review system performance, gaps, and optimization opportunities
- Build strong client relationships and drive overall customer satisfaction
- Facilitate consultative discussions on HR/payroll best practices and system utilization
- Perform configuration updates and enhancements within UKG Pro (Payroll & People modules)
- Analyze system performance and recommend improvements
- Support open enrollment (OE) and life event (LE) processes within benefits
- Manage and triage client inquiries, ensuring timely resolution or escalation
- Troubleshoot system-related issues and provide clear, actionable solutions
- Meet timelines aligned with key deliverables and client expectations
Requirements
- 3+ years of hands-on experience with UKG Pro (Payroll & People)
- Experience in consulting, implementation, configuration, or support roles
- Minimum of 5–10 full-cycle implementations or equivalent system exposure
- Strong knowledge of: HR and payroll processes
- Benefits (including Open Enrollment & Life Events)
- System testing methodologies
- Proven ability to manage multiple clients or priorities in a fast-paced environment
- Strong analytical and problem-solving skills
- Excellent communication skills (client-facing is a must)
- UKG Pro Payroll & People Certification (required)
Benefits
- Base Salary plus Incentive Pay
- GRSP with Employer Match
- Medical Plan with Medavie Blue Cross
- Dental & Vision
- Extended Health Care
- Life Insurance for you and your family
- Online Doctor Service
- Travel Insurance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Workday consulting firm delivering Payroll configuration, implementation, and post - production support for clients. Advising stakeholders, troubleshooting systems, and managing concurrent remote projects.
Payroll & Time Country Analyst role focusing on payroll and time operations for the Americas regions including the US, Canada, and LATAM. Central point of contact within the project management structure for payroll and time operations.
Payroll, Benefits & HR Administrator at Gitxsan Development Corporation managing Canadian payroll, benefits, and HR administration duties remotely. Ensuring compliance with Canadian payroll legislation and supporting employee inquiries.
Payroll Specialist responsible for processing US and Canadian payroll. Managing payroll data and compliance while working remotely from Canada.
Workday Payroll Lead supporting, configuring, and optimizing payroll solutions in Canada. Collaborating with cross - functional teams to ensure a stable and compliant payroll environment.
Senior Global Network Specialist managing Pebl's global payroll partner ecosystem across 126 countries. Overseeing partner sourcing, activation, and contract negotiation to ensure compliance and efficiency.
Payroll & Benefits Administrator ensuring accurate payroll and benefits processing for employees across Canada and the U.S. Managing sensitive employee data and maintaining compliance with payroll regulations.
Payroll Administrator at a financial services co - operative responsible for processing complex full cycle payroll. Ensuring accurate payroll data collection, input, and verification for employees.
Reporting & Payroll Support Coordinator managing compliance reporting and administrative support at Voyageur Aviation Corp. Involved in Payroll processing and Workforce Management administration in a hybrid setting.