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Manager, Credit Card Engagement & Retention
LinkedIn Recruiter Post
Manager, Credit Card Engagement & Retention - 1 - year contract in Toronto. Drive squad effectiveness and cross - functional initiatives.
About the role
- Project Manager supporting and coordinating internal operations projects at Argano. Managing schedules, documentation, and stakeholder communication in project lifecycles.
Responsibilities
- Support planning and execution of internal projects from initiation through closeout.
- Maintain project schedules, track milestones, and surface risks or blockers to senior project managers.
- Coordinate meetings, prepare agendas, capture action items, and follow up on open items.
- Create and maintain project documentation including status reports, RAID logs, and project plans.
- Assist with resource tracking and ensure team members have clear task assignments.
- Identify potential risks and surface mitigation options to senior project managers. Monitor and track risks throughout the project lifecycle.
- Communicate project status to internal stakeholders across the Operations team.
- Assist with onboarding new projects into project management tools and systems.
- Contribute to process improvement efforts as opportunities arise.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- Strong written and verbal communication skills.
- Minimum 5 years of experience in project coordination, operations, or a similar support role (preferred).
- Strong organizational skills and ability to manage multiple tasks simultaneously.
- Attention to detail and consistent follow-through on assigned tasks.
- Ability to work independently and within a team.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with project management tools such as JIRA, Smartsheet, or ADO (preferred).
- CAPM certification, or active pursuit of PMP certification (preferred).
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