Software Developer responsible for building and maintaining SaaS applications that integrate AI technologies. Collaborating with stakeholders to create scalable solutions at ServiceCentral Technologies.
Responsibilities
Build and Maintain SaaS Products
Design, develop, and maintain scalable line-of-business SaaS applications
Build backend services, APIs, and data models
Ensure system performance, reliability, and security
Collaborate with product and business stakeholders to translate operational needs into software solutions
Integrate AI Capabilities
Leverage LLMs and AI APIs to enhance product functionality
Implement AI-driven features such as workflow automation, summarization, data extraction, classification, and intelligent search
Integrate AI into existing product architecture responsibly and efficiently
Monitor usage, performance, and cost of AI-powered features
Architect for Scalability
Contribute to service-oriented or microservice architectures where appropriate
Design clean API layers and integration patterns
Optimize database performance and data structures
Maintain observability and logging across systems
Improve and Iterate
Continuously refine and enhance product capabilities
Refactor and improve existing systems as the platform grows
Ship features incrementally and iterate based on real-world feedback
Requirements
Strong experience building and maintaining production SaaS applications
Solid backend development skills
Experience integrating third-party APIs, including AI/LLM services
Experience crafting AI models and AI agents to accomplish real-world tasks
Understanding of software architecture and system design
Ability to write clean, maintainable, and testable code
Pragmatic mindset — using AI where it creates value, not for novelty
Comfort working in a fast-moving, solution-oriented environment.
Preferred but Not Required: Experience with PHP or .Net development stacks
Experience with MySQL, Oracle database engines
Experience with microservice architecture
Experience building or maintaining vertical SaaS or B2B products
Experience working in small, high-ownership teams.
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