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About the role

  • Client Growth Account Manager owning eCommerce relationships for a performance marketing agency. Translating performance data into full-funnel strategy, aligned execution, and client retention.

Responsibilities

  • Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
  • Lead bi-weekly client meetings, translating data into clear strategic narratives and next steps
  • Review performance across key metrics and accounts, identifying trends, shifts, opportunities, and risks
  • Guide full-funnel strategic direction by interpreting performance and recommending growth priorities
  • Translate client communication into actionable internal direction for channel teams
  • Proactively reinforce value and impact to support strong client retention
  • Collaborate cross-functionally to keep teams aligned and execution moving smoothly

Requirements

  • 3+ years in Account Strategy, Account Management, or a similar client-facing role
  • Agency experience strongly preferred
  • Strong understanding of performance marketing fundamentals and digital channels, including paid media, CRO, creative, and SEO
  • Comfortable extracting and communicating insights from eCommerce metrics such as ROAS, AOV, and LTV
  • Excellent client relationship management and communication skills
  • Strong organization and follow-through across meetings, action items, and internal coordination
  • Experience managing client relationships and guiding strategy for performance-focused accounts, especially in eCommerce

Benefits

  • Competitive pay based on experience and location
  • 100% remote with flexible hours
  • Direct ownership of high-value accounts (budgets scaling to $500K+/mo)
  • Strategic influence over campaign direction and creative planning
  • Opportunity to help brands scale beyond $10M+ in annual revenue

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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