Client Growth Account Manager owning eCommerce relationships for a performance marketing agency. Translating performance data into full-funnel strategy, aligned execution, and client retention.
Responsibilities
Own client relationships for a portfolio of eCommerce brands as the primary point of contact and trusted advisor
Lead bi-weekly client meetings, translating data into clear strategic narratives and next steps
Review performance across key metrics and accounts, identifying trends, shifts, opportunities, and risks
Guide full-funnel strategic direction by interpreting performance and recommending growth priorities
Translate client communication into actionable internal direction for channel teams
Proactively reinforce value and impact to support strong client retention
Collaborate cross-functionally to keep teams aligned and execution moving smoothly
Requirements
3+ years in Account Strategy, Account Management, or a similar client-facing role
Agency experience strongly preferred
Strong understanding of performance marketing fundamentals and digital channels, including paid media, CRO, creative, and SEO
Comfortable extracting and communicating insights from eCommerce metrics such as ROAS, AOV, and LTV
Excellent client relationship management and communication skills
Strong organization and follow-through across meetings, action items, and internal coordination
Experience managing client relationships and guiding strategy for performance-focused accounts, especially in eCommerce
Benefits
Competitive pay based on experience and location
100% remote with flexible hours
Direct ownership of high-value accounts (budgets scaling to $500K+/mo)
Strategic influence over campaign direction and creative planning
Opportunity to help brands scale beyond $10M+ in annual revenue
Account Manager managing strategic retail accounts and territory sales for FMC, a global agricultural sciences company. Developing customer relationships, forecasts, and growth strategies across Western Canada.
Major Account Manager driving strategic cybersecurity sales and executive relationships with Canadian telecom providers. Expanding Fortinet’s Secure Networking, SASE, and security operations solutions.
Account Manager supporting premium users for TENTENS Tech’s global social discovery platforms. Managing personalized communications, retention cases, and user insights remotely.
Account Manager connecting clients, media, creative, and data at an AI - powered performance marketing agency. Driving campaign execution, budgets, strategy, and measurable growth.
Global Account Manager leading Sandvik’s strategic relationships with key global mining customers. Coordinating divisions, executive stakeholders, growth plans, and international customer engagement.
Senior Talent Partnerships Coordinator sourcing and negotiating creator partnerships for Later, an AI - powered influencer marketing company. Building talent networks and improving campaign outcomes.
BMO business banking manager building small - business relationships and growing financial services sales. Managing portfolios, credit solutions, referrals, retention, and risk - informed growth.
Desjardins business account manager developing strategic client relationships and negotiated service agreements. Managing complex portfolios while balancing client satisfaction, profitability, risk, and business growth.
Bilingual Account Manager driving renewals, retention, and expansion for LexisNexis legal AI solutions. Managing Quebec - based customer portfolios through consultative selling and data - informed account strategies.