Sales Support Manager leading Aviso’s Sales Associate team for a Canadian wealth management provider. Optimizing sales processes, reporting, coaching, and nationwide sales events.
Responsibilities
Supervise the Sales Associate team and ensure efficient, high-quality work output
Collaborate with the Director, Inside Sales, on recruiting, hiring, and onboarding sales support talent
Implement best practices and procedures to optimize processes and team performance
Provide coaching and professional development for the Sales Associate team
Coordinate and manage sales events across the country, including logistics, promotions, and post-event analysis
Oversee sales and activity reporting and present updates to senior management
Identify areas for improvement
Build relationships with sales, marketing, and service center teams to support seamless sales processes
Requirements
Post-Secondary education in Business Administration, or related field
Minimum 5-7 years of experience in the financial industry, with a proven track record in sales support or a related role
Successful completion of the Canadian Securities Course (CSC) is highly preferred
Solid understanding of sales support processes, strategies, and best practices
Exceptional attention to detail
Strong verbal and written communication skills
Strong organizational and time management skills
Advanced proficiency in Microsoft Excel and Word, with expertise in sales data analysis and reporting
Ability to work independently and as part of a team
Initiative and adaptability
Outstanding customer service orientation and problem-solving skills
Ability to multitask and manage multiple projects and responsibilities
Familiarity with industry regulations and compliance requirements
Fluent English communication required
Bilingual French skills are an asset
Benefits
Competitive compensation package that rewards and recognizes individual contributions
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