About the role

Bilingual Field Nurse Case Manager managing patient cases for BioScript Solutions through coordination and collaboration with healthcare providers. Responsibilities include clinic visits, insurance coordination, and patient journey management.

Responsibilities

Be responsible for the entire coordination of the patient journey;
Occasional travel for on-site clinic visits;
Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program;
Establishing and maintaining a strong, trusting relationship with assigned clinics and physicians including site visits;
Acting as the main resource for NavieGo to request missing or additional information;
Coordinate and manage all aspects required for prescription drug coverage;
Coordinate cases with insurance companies, physician's offices and healthcare professionals;
Coordinate documents and related paperwork to insurance companies;
Coordinate clinic appointments and drug deliveries within timelines;
Foster and build relationships with patients and key health care providers;

Bilingualism - English/French - is a requirement
Registered Nurse designation and current provincial licensing is required
Minimum of 2 years’ experience in customer/client service and health care reimbursement experience
Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
Ability to resolve issues effectively and efficiently