Program Manager leading digital customer success initiatives at Clio. Focusing on customer retention and adoption through innovative strategies in a legal AI technology firm.
About the role
- Technical Enablement Program Manager driving portfolio offerings' sales readiness at BlueCat. Collaborating with Sales and Product teams to empower technical sales success.
Responsibilities
- Lead enablement efforts for portfolio offerings and technical sales readiness
- Deliver technical training programs covering architecture discussions and integrations
- Maintain repositories of technical FAQs and customer success stories
- Collaborate with Product Management and Engineering for customer value
Requirements
- Experience in technical enablement or relevant field
- Strong strategic planning and training skills
- Collaboration with Sales and Product teams
- Ability to translate technical concepts into customer value
- Proficiency in defining demo environments and technical documentation
Benefits
- A Professional Development Budget
- Dedicated Wellness Days and Wellness Week
- A Lifestyle Spending Account
- An Employee Recognition Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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