BMO Business Development Manager growing home-financing business through broker, builder, and partner relationships. Driving referrals, market share, and customer outcomes across Calgary and Edmonton.
Responsibilities
Develop and maintain strategic relationships with centres of influence and third parties, including brokers, brokerages, builders and non-BMO Investment Advisor Offices
Apply market and industry expertise to deliver a winning customer experience and grow market share
Identify share of wallet opportunities and refer business opportunities to key partners
Develop and execute a market business plan to achieve objectives
Represent sales programs and products in sales calls and at events
Generate appointments and develop new relationships to grow business results
Prioritize the market’s client and prospect pipeline
Support regional sales programs and product delivery to maximize client opportunities and increase referral volume and deal flow
Train and coach internal and external partners on program/product operational guidelines and regulatory requirements
Develop solutions and make recommendations based on business strategy and stakeholder needs
Provide advice and guidance on implementation of solutions
Collect documentation for onboarding and approval of new partnerships
Negotiate pricing, underwriting and efficient presentation of applications with brokers, builders and program partners
Identify and escalate broker/partner behaviour posing fraud, AML, reputation or other risks
Provide input into planning and implementation of operational programs
Execute work to deliver timely, accurate and efficient service
Build effective relationships with internal and external stakeholders
Analyze data and information to provide insights and recommendations
Monitor and track referral performance and address issues
Ensure alignment between stakeholders
Support strategic initiatives with internal and external stakeholders
Conduct independent analysis and assessment to resolve strategic issues
Exercise judgment to identify, diagnose and solve problems
Take measured risks while protecting the bank under BMO’s Risk Management Framework
Requirements
Typically between 4 - 6 years of relevant experience
Post-secondary degree in related field of study or an equivalent combination of education and experience
In-depth knowledge of mortgage programs / products and B2B networks
In-depth presentation skills and time management
Proven business development success
Customer-oriented; focused on designing and delivering a great customer experience
Proactive and collaborative with team members to establish trust and partnerships
Committed to building strong internal and customer relationships
Technical proficiency gained through education and/or business experience
In-depth verbal and written communication skills
In-depth collaboration and team skills
In-depth analytical and problem solving skills
In-depth influence skills
In-depth data driven decision making
Benefits
Commission structure
Performance-based incentives
Discretionary bonuses
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
In-depth training and coaching
Manager support
Network-building opportunities
Accommodations available on request for candidates taking part in all aspects of the selection process
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