Learning specialist designing digital and live employee development experiences for The Dufresne Group, a Canadian home furnishings retailer. Managing LMS content, learning analytics, facilitation, and capability - building initiatives.
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Senior Change Manager – Organizational Change Management, Learning & Organizational Development
Posted 5 months ago
About the role
- Senior Change Manager at Alberta Blue Cross leading transformational change initiatives and projects. Collaborating with senior leaders and stakeholders to deliver strategic change management plans in a hybrid work environment.
Responsibilities
- Develop strategic change management plans—often spanning multiple projects or workstreams—based on guidance and direction from executive sponsors and senior leaders, ensuring alignment with the organization’s vision and enterprise-wide change strategy
- Conduct change impact analyses, participant assessments and evaluations of organizational readiness and change capacity to provide strategic advice to sponsors and project leaders on people-related change risks
- Estimate OCM and business team member effort and advise leaders on the resources required to deliver expected change outcomes
- Partner with program/project managers to integrate change management activities and key milestones into project plans
- Provide oversight and guidance to other assigned OCM resources
- Coordinate or facilitate meetings, workshops and engagement sessions with participants at all levels—from executive leaders to team members—to gather input and gain support for successful change adoption
- Produce high-quality written, graphical or video communications based on strategic communication plans to effectively engage and inform participants throughout their change journey
- Collaborate with or act as the training resource to build and deliver appropriate training and support to meet the unique needs of team members
- Define success metrics and evaluation criteria to measure and monitor the effectiveness of change initiatives, identify improvement areas and implement corrective actions as needed
- Generate reports and insights to demonstrate the value of change management efforts and support informed decision-making.
Requirements
- Post-secondary education in a preferred field such as Business, Communications, Organizational Development, Psychology or Behavioural Science, Adult Education or Human Resources
- 8-10 years in an Organizational Change Management position with progressive experience leading large-scale complex organizational and technology change initiatives
- CCMP® certification (completed or in progress)
- Prosci® certification
- Acute business acumen and understanding of systems implementations, organizational issues and the challenges presented by change
- Ability to establish and maintain strong relationships
- Exceptional written and verbal communication and facilitation skills, with the ability to collaborate, influence and build alignment across all levels of the organization
- Strategic thinking and strong organizational skills to effectively plan and execute change initiatives
- Comfort with ambiguity and shifting priorities; able to adapt with flexibility and resilience
- Strong analytical and problem-solving skills to identify root causes, prioritize effectively and manage multiple demands.
Benefits
- Work flexibility through a hybrid work style
- Opportunities for career growth
- Supportive and passionate team
- Recognition for contributions
- Inclusive environment that values diversity
- Opportunity to work in a high-energy team-focused environment
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