Lead Field Service Technician managing operations and customer satisfaction for Honeywell's HVAC systems based in Markham, Ontario. Drive strategies and improve field service efficiency through collaboration.
Responsibilities
Lead and manage the Field Service team, ensuring service delivery to customers.
Develop and implement strategies to optimize field service operations.
Drive continuous improvement initiatives and establish relationships with stakeholders.
Work on sites based out of the Markham, Ontario office.
Provide continuing service support for Honeywell’s Commercial Controls Building Automation HVAC systems.
Requirements
3 years of experience in building automation / HVAC controls including but not limited to RTU, AHU, Boiler and VAV Control systems.
Degree / diploma in a related field.
Must have valid G license.
Should be available to provide on-call support as required.
3+ years of experience using Basic Windows and Microsoft Office experience.
Ability to work safely within the Honeywell/Customer HSE requirements.
Be able to work effectively both individually and with a group without need of direct supervision.
Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve complex system or process problems.
Design/Engineer solutions to prevent reoccurring problems as knowledge is acquired.
Capable of writing, reviewing, and / or editing various types of technical reports.
Able to conduct formal meetings with customer management personnel.
Capable of evaluating control effectiveness as knowledge is acquired.
Capable of verifying and calibrating sensors as well as possessing a working knowledge of sensor operations and correctors.
Knowledge of system architecture and operations as well as applicable database items needed for basic maintenance and calibration.
Project a positive and confident attitude focused on meeting and exceeding customer expectations.
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