Data Analytics Lead for NPX managing analytics solutions and client relationships in the nuclear industry. Leading a team to drive outcomes through data - driven strategies.
About the role
- Manager, Data Analyst for Castlemain supporting data governance and performance frameworks across teams. Driving continuous improvement through data-driven insights and accessible reporting tools.
Responsibilities
- Drive continuous improvement and performance optimization by analyzing operational and service delivery data to identify trends, bottlenecks, and improvement opportunities.
- Develop performance measurement frameworks and key performance indicators aligned with organizational goals and support process improvement initiatives with data-driven insights.
- Design and maintain reporting tools and dashboards to support operational and executive decision-making, including building interactive Power BI visualizations, structured Excel reporting models, and data tracking tools using Microsoft Lists.
- Ensure reports are clear, accessible, and aligned with program objectives.
- Strengthen data integrity and governance by monitoring data quality across systems, addressing inconsistencies, establishing validation standards and documentation protocols, and maintaining standardized metrics and reporting methodologies.
- Ensure alignment with privacy, compliance, and governance frameworks, including integrating OCAP principles where appropriate.
- Collaborate with cross-functional teams to translate business questions into measurable data insights, clarify reporting needs, support adoption of dashboards and reporting tools, and provide guidance on performance measurement and data-informed decision-making.
Requirements
- 3-5 years of experience in data analysis, business intelligence or performance reporting
- University or college degree in Data Analytics, Business Analytics, Statistics, Economics, Mathematics or a related field
- Proficiency in Power BI, including data modeling, dashboard design and data refresh management
- Strong expertise in Microsoft Excel, including pivot tables, Power Query, formulas and structured datasets
- Experience designing and managing workflows and structured data capture using Microsoft Lists
- Experience integrating data from multiple sources such as CRM, web and operational systems
- Working knowledge of data cleaning, transformation and validation techniques
- Experience supporting continuous improvement initiatives
- Experience building dashboards and performance frameworks for operational or executive audiences
- Ability to communicate insights clearly to non-technical stakeholders
- Strong documentation and process orientation, analytical thinking and attention to detail
- Experience leading measurement or reporting work across multiple teams or lines of business
- Experience shaping data governance standards or performance frameworks
- Experience coaching others on data literacy, tools or methods
- Ability to travel occasionally to internal meetings or client engagements
- Experience in regulated or privacy sensitive environments, working with CRM, service delivery or contact centre data and knowledge of process improvement methods such as Lean, Six Sigma is an asset.
- Successful candidates will be required to complete a Criminal Record Check as a condition of employment.
Benefits
- rewarding benefits package
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