People Services Specialist handling employee HR inquiries for Sun Life, a financial - services company. Managing cases, payroll and benefits questions, policy guidance, and service improvements.
About the role
- Senior HR Business Partner supporting CBC/Radio-Canada’s unionized Technology and Infrastructure division. Advising leaders on labor relations, organizational development, and strategic people initiatives.
Responsibilities
- Support leaders within the Technology and Infrastructure division
- Collaborate with senior leadership teams to support business strategies
- Develop strategic and operational human resources management plans
- Leverage internal centres of expertise and propose ideas, tools, and analyses to address business and employee challenges
- Apply HR expertise in labor relations, organizational development, and change management initiatives
- Influence decision-making by building relationships and partnerships with stakeholders
- Contribute to people management strategy and lead its implementation for assigned sectors
- Provide expert HR advice to executives and senior leaders and support strategic planning
- Conduct HR and industrial relations investigations
- Deploy and execute medium- to long-term HR strategies to resolve complex business issues
- Maintain productive union-management relations with local and national union representatives
- Partner with managers and union representatives to resolve potential issues
- Participate in HR and operational projects
- Report to the Director, Human Resources Business Partner
- Travel occasionally depending on the time of year and files being managed
Requirements
- Bachelor’s degree in Human Resources Management, Industrial Relations, or a related field
- More than ten (10) years of experience in a similar HR and/or labor relations role
- In-depth knowledge of all aspects of human resources management
- Extensive industrial relations experience in a large, complex, unionized work environment
- Experience in the broadcasting or media sector, or with a federally regulated employer – mandatory
- Superior ability to build and maintain interpersonal relationships, with strong influencing skills at all levels of the organization
- Impeccable judgment; ability to make informed decisions and creatively solve problems in complex situations
- Exceptional leadership skills and experience in managing and mobilizing people
- Strong written and verbal communication skills; ability to ensure messages are clear and concise
- Bilingualism (French and English)
- Ability to work in a unionized environment
- Sound judgment and discretion
- Efficient decision-making ability
- Candidates may be subject to skills and knowledge testing
- Successful candidates must complete a mandatory criminal record check; other background checks may be required
Benefits
- Permanent employment
- Telework/hybrid work arrangement
- Equal opportunity and inclusive workplace
- Accommodation support during recruitment
- Criminal record check and other background checks as part of recruitment process
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