People Operations Generalist owning multi - state compliance, payroll, benefits, and handbook operations. Helping Jerry.ai, an AI - powered physical - asset advisor, redesign HR workflows with AI.
About the role
- People and Culture Director scaling Sapling Financial Consultants’ management consulting team from 30 to 100 employees. Leading talent strategy, employee experience, HR operations, and culture building.
Responsibilities
- Design and own the entire employee lifecycle from recruitment and onboarding through development and offboarding
- Manage employee relations and conduct internal reviews
- Support employee engagement initiatives and handle employee queries
- Advise leaders and support colleagues on Human Resources-related subjects and performance management
- Build company culture and ensure values are reflected in hiring decisions and performance reviews
- Partner with executive leaders and hiring managers on workforce needs and talent priorities
- Design and drive recruitment, onboarding, and training strategies
- Lead workforce planning, skills mapping, leadership development, and succession planning
- Oversee hiring across consulting, sales, marketing, and administrative teams in Canada and the US
- Build scalable recruitment strategies and processes
- Drive recruitment planning, forecasting, and pipeline strategy
- Strengthen Sapling’s brand and market presence across campus and experienced talent markets
- Ensure compensation, benefits, and compliance operations run smoothly across Toronto and US employees
- Maintain HR standards, employee files, and HR data
- Monitor policy changes, trends, rules, and regulations
- Oversee benefits programs and ensure compliance with legislation
- Support regulatory and internal-policy compliance and liaise with legal counsel
- Evaluate and improve HR systems, tools, workflows, and operational processes
- Use people analytics to measure engagement, retention, and organizational effectiveness
- Lead HR analyses and use insights to improve retention and engagement
- Use recruitment data and market insights to inform hiring strategies
Requirements
- 7+ years of progressive human resources experience, including leadership experience overseeing HR within professional services or consulting
- Strong analytical and operational mindset with experience using operational, HR, and recruitment data to drive decision-making and strategy
- Strong understanding of talent acquisition and retention within consulting, professional services, or similarly high-performance environments
- Proven ability to build and scale recruitment and talent retention strategies in fast-growing organizations
- Exceptional communication, stakeholder management, and relationship-building skills
- Comfortable operating both strategically and hands-on in a high-performance and fast-paced environment
- Experience with ATS platforms, HR and recruitment systems, and HR and recruitment operations best practices
- Human resources certification or professional human resources affiliations
- Demonstrated success hiring high-performing talent with a focus on quality, precision, and long-term fit
- Resume, non-AI cover letter, and answers to online application questions
Benefits
- Employee development and training programs
- Benefits programs
- Support for employee engagement initiatives
- Flexible work arrangement (hybrid)
- Professional development and leadership development opportunities
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