People Experience Coordinator supporting employee records, compliance, and employee relations at Lush Handmade Cosmetics. Coordinating People Experience programs across Canada and the United States.
About the role
- Director leading global People Operations and compliance at GitLab, the intelligent DevSecOps orchestration platform. Driving scalable, AI-enabled workflows, mobility, and employment compliance.
Responsibilities
- Define and deliver a multi-year People Operations and Compliance roadmap tied to business priorities, using AI and emerging technologies
- Standardize, simplify, and automate manual workflows across the team member lifecycle, including onboarding, data management, and offboarding
- Establish operating models, SLAs, and metrics to improve quality and efficiency
- Partner with Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, and Internal Audit
- Lead the People Operations team in managing the case management platform from intake to resolution
- Lead and develop a high-performing global team through process design, data fluency, automation, and AI-enabled ways of working
- Oversee global mobility processes and serve as the escalation point for complex relocation matters
- Own global employment compliance and risk exposure, audit outcomes, and the Senior Compliance Analyst’s execution
- Own administration for PEO partners and lead people operations setup for new entities and global expansion
Requirements
- 10+ years of HR/People Operations experience, including 5+ years experience leading global teams
- Proven track record building and scaling people operations functions in complex, multi-regional global organizations
- Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies
- Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team
- Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity
- Experience leveraging AI and automation to improve and streamline operations
- Strong attention to detail with a focus on data accuracy
- Experience in a high-growth global technology or SaaS company
- Experience working in public company preferred
- Experience transforming People Operations at scale across company stages
- Workday: experience optimizing Workday as the core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization
- GreenHouse: experience with ATS infrastructure, including equity data and familiarity with integrations between ATS and HRIS
- Case management: experience implementing HR case management tools including workflow automation, knowledge management, Workday integration, and service catalog management
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
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