Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Software Developer creating intuitive, scalable dashboard experiences for Splunk's Enterprise and Cloud solutions. Collaborate with product managers and designers to enhance customer engagement and data analysis.
Responsibilities
- Build intuitive, scalable dashboard experiences that help customers analyze data, monitor operations, and act on insights more quickly.
- Partner with product managers, designers, and engineers to deliver secure, accessible, and user-centered solutions guided by Cisco’s Design Thinking principles.
- Lead features from technical design through implementation, testing, and production support to improve the quality and usability of Splunk’s dashboarding experience.
- Debug complex issues in development and production environments to improve reliability, performance, and customer outcomes.
- Mentor junior teammates through code reviews and technical guidance while identifying opportunities to strengthen engineering practices, front-end architecture, and development processes.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related technical field with 7+ years of related experience, or Master’s degree with 4+ years of related experience
- Experience designing, building, and shipping production applications using JavaScript or TypeScript and a modern front-end framework such as React
- Experience developing user interfaces with HTML5, CSS3, responsive design principles, and accessibility standards
- Experience writing automated unit tests and debugging software issues in both development and production environments
- Experience building customer-facing software features that consume APIs and handle asynchronous data workflows
- Experience building dashboarding, reporting, analytics, observability, or other data-intensive product experiences (preferred)
- Familiarity with front-end development tools and technologies such as Node.js, modern build tooling, and component-based UI architectures (preferred)
- Experience partnering closely with UX/UI designers and cross-functional teams to evaluate feasibility and deliver polished, user-centered experiences (preferred)
- Experience leading features end-to-end, including technical design, implementation, release, post-release support, and mentoring engineers through code reviews or technical guidance (preferred)
- Fluency with AI-assisted development tools such as Codex, Claude, GitHub Copilot, or similar (preferred)
Benefits
- medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness determined by Cisco
- 16 days of paid vacation time per full calendar year
- flexible vacation time off
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- optional 10 paid days per full calendar year to volunteer
- annual bonuses subject to Cisco's policies
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