About the role

Business Development Representative engaging local governments for Clariti Cloud, which empowers governments with exceptional citizen experiences. Building outbound pipelines and qualifying prospects for sales teams.

Responsibilities

Serve as one of the first points of contact for potential customers
Engage hundreds of local government agencies across North America
Respond to inbound leads and provide prospects with a friction-free experience
Research potential prospects using the Ideal Customer Profile, networks, sales tools, and high-quality lists
Work with the Business Development Executive on account plans
Build and execute high-volume, multi-channel outbound sequences through cold calls, personalized emails, LinkedIn touches, and other channels
Use AI-powered tools to research prospects, identify buying signals, and personalize outreach
Identify decision-makers, influencers, and champions within buying committees
Collaborate with Marketing and Sales on target lists, call strategies, messaging, and awareness initiatives
Partner with Sales Executives for timely handoff of qualified leads
Improve the lead qualification process
Maintain a prospect pipeline as information is gathered and interest is vetted
Keep Salesforce current by logging activities, maintaining accurate contact data, and flagging ideal accounts
Share prospect feedback, objections, and competitive insights with the team
Participate in onboarding, training, coaching, and quota-setting activities

1–3+ years of relevant B2B sales and/or Govtech experience
Extremely comfortable cold-calling prospects on the phone
Experience explaining technical/complex solutions to key stakeholders
Coachable, self-aware, and open to feedback
Curious mindset and willingness to ask questions to understand prospects’ pains and challenges
Ability to learn new concepts quickly and retain large amounts of information
Experience using Salesforce and Dialpad
Strong written communication skills
Experience using AI sales tools for prospecting research and outreach personalization
Data-driven outbound mindset; ability to track and interpret personal metrics and self-correct
Background checks required before joining
Successful candidates must undergo comprehensive checks focused on relevant global sanctions and criminal offences

Competitive compensation package
Well-deserved time off
Benefits to keep you and your family healthy
Company orientation and onboarding
Company-wide and role-specific training
BDR Onboarding Bootcamp
Regular 1:1s and coaching sessions
Performance review
Compensation review
Promotion pathways review
Occasional travel for in-person company-wide or departmental meetings, typically 1–2 times per year
Accommodations and support during the hiring process