Technical Program Manager running engineering cadence, intake, governance, and organizational readiness at Zapier. Supporting an all - remote automation platform’s engineering teams.
About the role
- Program Manager in the Security Programs team at Coinbase. Collaborating across teams to drive security initiatives protecting customer assets and data.
Responsibilities
- Collaborating with program sponsors and cross-functional Security partners to identify, document, and objectively assess opportunities, challenges, and risks across traditional and novel Security domains using qualitative and quantitative factors, including KRIs and KPIs.
- Serving as the Directly Responsible Individual (DRI) for key security initiatives or workstreams when required, owning outcomes and driving decision-making to keep programs moving forward.
- Creating program strategies and artifacts, including proposals, prioritization frameworks, roadmaps, dependency maps, and risk registers, to drive initiatives that incrementally increase program maturity over time.
- Partnering with Product, Engineering, and Security teams to influence adoption of critical initiatives, navigate technical dependencies, and support the Software Development Lifecycle (SDLC) as part of product and feature launches.
- Concurrently managing multiple critical projects end-to-end: establishing milestones and timelines, managing cross-functional workstreams and dependencies, holding teams accountable for deliverable quality, and clearly communicating the impact of delays on project timelines and security risk posture.
- Providing program status to Security leadership while ensuring transparency on key metrics, program effectiveness, strategic direction, and changes.
- Conducting regular data analysis on security control performance to identify trends, anomalies, and areas for improvement, leveraging BI tools to drive data-informed decisions.
- Driving process improvement and scaling initiatives within security programs by leveraging AI tools, automation, and retrospectives to optimize workflows, reduce manual toil, and achieve outcomes efficiently.
- Authoring Objectives and Key Results (OKRs) to focus teams on the right short-term and long-term goals, and managing change across complex multi-quarter programs.
- Rapidly identifying and escalating risks to enable proactive collaboration and timely resolution.
Requirements
- A Bachelor’s degree or master's degree in a related field
- 5+ years experience as a program manager or related discipline
- 5+ years of experience in security, risk management, compliance, information systems or other relevant fields
- Strong understanding and proven experience of formal program management methodologies
- Working knowledge of and experience in cyber/security domain
- Fluency in leveraging AI in daily workflows to enhance efficiency, drive process improvements, and deliver high-quality, business-ready outputs.
- Exceptional skills in time management, facilitation, communication, and organization
- Ability to translate complex concepts simply for varied audiences
- Experience managing cross-functional teams and stakeholders
- Comfortable navigating ambiguity and operating in environments where processes and paved roads may not yet exist.
Benefits
- medical
- dental
- vision
- 401(k)
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