Account Manager managing client relationships, retention, onboarding, and account growth for Huzzle’s remote B2B sales placements. Supporting SaaS, MarTech, FinTech, and EdTech client teams.
About the role
- Senior Account Manager growing Canadian higher-education accounts for Convera’s global commercial payments platform. Driving retention, revenue expansion, partnerships, and customer success.
Responsibilities
- Manage and grow a portfolio of key education accounts across Canada
- Develop and maintain relationships with executive leaders, strategic decision-makers, and operational stakeholders
- Conduct regular business reviews and strategic planning sessions
- Drive customer retention, satisfaction, and long-term partnership growth
- Serve as the primary liaison between customers and internal departments
- Share customer feedback, market insights, and strategic recommendations to support product and service improvements
- Resolve complex customer issues and escalations
- Identify and execute cross-sell and upsell opportunities
- Increase account penetration and share of wallet through strategic account planning and consultative engagement
- Generate referrals, references, and introductions across campuses, departments, and institutions
- Support contract renewals, pricing discussions, and expansion opportunities
- Collaborate with Partner Managers and affiliated service providers on comprehensive solutions
- Coordinate implementation, adoption, and ongoing value realization
- Maintain expertise in Canadian higher education trends, challenges, regulations, and opportunities
- Advise institutions on best practices, operational improvements, and innovative approaches
- Monitor account performance, utilization, customer health, and satisfaction metrics
- Prepare account plans, forecasts, business reviews, and executive-level reports
- Ensure compliance with company policies, contractual obligations, regulatory requirements, and service standards
Requirements
- Bachelor's degree in Business, Education, Marketing, or a related field, or an equivalent combination of education and experience
- 7+ years of experience in strategic account management, customer success, sales, business development, or relationship management
- Experience working with Canadian universities, colleges, educational institutions, or education-related organizations is strongly preferred
- Proven success managing complex customer relationships and driving revenue growth within existing accounts
- Demonstrated ability to engage effectively with executive leadership and operational stakeholders
- Strong consultative selling, negotiation, problem-solving, and stakeholder management skills
- Exceptional verbal, written, presentation, and interpersonal communication skills
- Highly organized, self-motivated, and able to work independently in a remote environment
- Willingness to travel periodically within Canada
Benefits
- Competitive salary
- Opportunity to earn a bonus (dependent on performance)
- Great career growth and development opportunities in a global organization
- Corporate benefits
- Health coverage
- Retirement savings options
- Paid time off
- Wellness resources
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Account Manager growing Honeywell’s turbomachinery controls accounts across Canada. Developing strategic sales plans, winning customers, and delivering tailored automation solutions.
Enterprise account leader driving expansion, retention, and product adoption for Spare’s transit technology platform. Leading account managers serving public agencies across Canada and the United States.
Senior manager scaling Reddit’s advertising partnerships across data, identity, and ad - tech ecosystems. Leading strategic agreements, partner planning, and advertiser adoption for Reddit’s community platform.
Account Manager generating financing business for RB Global’s commercial asset marketplace. Building customer relationships, handling credit applications, and closing equipment financing transactions.
BMO mortgage partnerships manager growing builder and Realtor referral networks across Greater Toronto West. Developing financing strategies, partnerships, referrals, and customer experiences.
Freelance sales and account management for JK Group, connecting construction and real estate businesses with project opportunities. Managing prospects, CRM activities, and client relationships remotely worldwide.
Senior Account Manager leading client relationships, project delivery, and account growth for Intercept, a B2B marketing agency serving enterprise technology companies.
Growth Key Account Manager advising online entrepreneurs on Digistore24 software, funnels, and marketing. Growing VIP customer portfolios through analysis, consulting, and technical support.
Volunteer partnerships coordinator recruiting event venues for Go For Climate’s global Live Peace 2026 peace events. Managing follow - ups, onboarding, deadlines, and international venue relationships remotely.