About the role

Japanese-speaking Project Manager facilitating translation and localization services at Day Translations. Responsible for project coordination, client communication, and managing freelancer relationships in a global environment.

Responsibilities

Evaluate costs and prepare project budgets and quotes for clients
Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project, through accomplishable deadlines
Adhere to applicable policies and procedures
Answer client queries thoroughly via chats, phone calls, and emails on time
Reports activity in group chats and actively communicates with peers on tasks being worked on
Negotiate deadlines and rates with freelancers based on HR freelancer databases
Establish and maintain excellent relationships with freelancers globally
Monitor and control the project's status
Manage project finances, including budgeting
Perform quality checks at various stages of the process to ensure quality and accuracy (proofreading, final eye)
Handle freelancer queries

Experience in project management, business administration, and customer service
Knowledge in Localization for the Localization Project Manager role
Knowledge and experience using CAT tools like Smartcat and MemoQ
Knowledge and experience using Translation Management systems like Trados
A university degree in Business Administration, Translations, or any relevant field is preferred
Advanced verbal and written communication skills in English (Native or C1) and fluency in a foreign language
Strong organizational skills, attention to detail, including the ability to prioritize and multitask
Excellent cross-cultural and interpersonal communication skills
Strong sense of professionalism and politeness.