Desjardins business development advisor supporting member relationships, product sales, and client service. Analyzing needs, processing requests, and preparing reports and recommendations.
About the role
- Business Development Manager growing Oticon’s Ontario hearing healthcare sales territory. Building clinic relationships, driving conversions, and providing technical training and clinical support.
Responsibilities
- Drive business growth for the Ontario team
- Own a sales territory and build and maintain strong customer relationships
- Develop new sales opportunities and meet territory sales goals
- Represent the Company in an exemplary and professional manner
- Provide technical customer service, clinical support, and product training
- Grow and maintain existing business and develop new business through competitive conversions and market share gains
- Meet annual sales quotas and associated sales metrics
- Build long-term relationships with clinic owners, dispensers, and audiologists
- Maintain accurate customer contacts, appointments, call notes, and other information in the CRM
- Build and present an annual territory business plan and QBR updates to the RSM, Director of Sales, and other relevant participants
- Prepare and conduct technical presentations and demonstrations
- Evaluate territory performance against objectives and take action to improve performance
- Ensure territory sales activities comply with Company policies and procedures
- Train in-house staff and customers on Company products and services
- Collaborate with Marketing at conferences, trade shows, seminars, and workshops, including developing and presenting slide decks
Requirements
- A related post-secondary degree is required
- Formal education in hearing care (Audiology, HIS) required
- Minimum of 5 years of Sales experience, preferably in healthcare or hearing aid clinic setting
- Excellent verbal and written communication skills and interpersonal skills
- Excellent presentation, negotiation, and organizational skills with technical aptitude
- Ability to represent the Company in a professional and courteous manner
- Frequent travel (50%–70%) within territory and at times Canada or International
- Proficiency with CRM (Salesforce.com), Excel, PowerPoint software
- Ability to work in a complex environment with varying degree of tasks, including sales, training, technical support, and telephone support
- Must own a reliable vehicle (maximum 6 years old)
- Must have a valid driver’s license
Benefits
- Competitive salary with annual reviews
- Excellent medical benefits, including dental, vision and health
- Employee Assistance Program
- Fitness/Exercise spending account
- Group RRSP contributions
- 3 weeks vacation
- Dynamic work atmosphere
- Career development programs and opportunities
- Paid annual professional membership dues
- Accommodation available upon request for applicants with disabilities in the recruitment and assessment process and when hired
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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