Operational Excellence Lead aligning sales, marketing, digital, and supporting teams. Driving KPI - based execution for Softchoice’s cloud, AI, software, and digital workplace solutions.
About the role
- Office operations agent supporting Desjardins administrative processes, data handling, reporting, and daily operations. Full-time telework role serving Brossard, Lévis, Montréal, and Saint-Eustache locations.
Responsibilities
- Help carry out the unit’s operational and administrative processes
- Help analyze and produce reports and statistics
- Carry out administrative tasks, including data collection, entry, modification, compilation and coding
- Coordinate the unit’s activities
- Provide information about the line of business’s processes and procedures
- Help prepare presentations and related documents
- Serve as resource person for administrative and operational matters
- Provide administrative and operational support to the organization
- Process information and solve simple, everyday issues
- Respond to administrative and operational questions
Requirements
- Trade school diploma in a related field
- A minimum of two years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Drive results
- Nimble learning
- Situational adaptability
- Tech savvy
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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