Advisor, Business Development and Sales Support

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About the role

  • Desjardins advisor supporting business development and sales for members and clients. Managing needs analysis, product recommendations, requests, follow-ups, and service quality.

Responsibilities

  • Establish a consulting relationship by identifying current or potential needs and promoting customer retention
  • Advise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
  • Analyze and respond to customer needs, process requests and ensure the required follow-ups
  • Collect, gather and analyze information, write reports and recommendations
  • Keep abreast of new developments related to standards, products or services in your field of activity
  • Help serve and maintain business relationships with members and clients
  • Help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices
  • Drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies
  • Ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures

Requirements

  • Trade school diploma in a related field
  • A minimum of three years of relevant experience
  • Other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
  • Action oriented
  • Customer Focus
  • Differences
  • Drive results
  • Interpersonal Savvy
  • Nimble learning
  • Persuades
  • Trust

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

RemoteCanada

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