Sun Life Business Development Partner recruiting, onboarding, and coaching advisors. Supporting insurance and wealth practices across Laval, Blainville, and surrounding Quebec sectors.
About the role
- Business Development Manager growing DSV’s road transport and logistics sales in Brampton. Managing complex accounts, new business opportunities, pricing, CRM data, and customer solutions.
Responsibilities
- Achieve sales growth targets and execute strategic priorities within the Canadian organization
- Maintain existing and onboarded complex accounts in alignment with DSV’s Sales Process
- Achieve sales plan objectives with assigned clients, new targets, and complex prospects by selling DSV products and solutions
- Align Product, Sales, and Operations throughout all phases of the sales cycle
- Develop end-to-end, value-added solutions with significant potential
- Identify new business opportunities and cross-selling opportunities
- Identify market trends and competitive rate actions and communicate them to product and management teams
- Create and maintain client lifecycle programs for top clients
- Develop understanding of target customers, account bases, commodities, trade lanes, contracts, and service requirements
- Assist with RFQs and bids and understand pricing and cost components
- Identify competitive service strengths and weaknesses and recommend improvements
- Provide weekly and monthly performance metrics to the sales administrator
- Conduct sales presentations, develop deliverables, coordinate implementation, and update marketing materials
- Enter and maintain customer and sales data in the CRM
- Meet product-specific volume and revenue requirements
- Manage time and sales territory to achieve weekly sales-call targets
- Respond effectively and promptly to sales leads and key correspondence
- Manage expenses and company assets according to DSV guidelines
- Ensure adherence to the DSV Global Sales Process
- Support ISO 9001 and quality, health, safety, environmental, and sustainability objectives
Requirements
- Education in supply chain logistics, international transportation, or a related field of study, or equivalent work experience
- Minimum 5 years of industry experience
- Minimum 2 years of account management experience
- CIFFA certificate is an asset
- Good command of spoken and written English
- Ability to create collaborative engagements and actively listen
- Service-oriented and able to resolve customer grievances
- Strong interpersonal, problem-solving, analytical, organizational, and time-management skills
- Ability to multitask, plan, prioritize, and manage time effectively
- Understanding of business principles, finance, and profitability
- Business administration competence
- Excellent sales and negotiation skills
- Microsoft Office Suite proficiency
- Proficiency in CRM tools
- CargoWise experience is an asset
- Ability to communicate effectively in a diverse multicultural environment
- Regular working hours apply; additional hours may be required by business needs
Benefits
- Eligible benefits
- Inclusive recruitment accommodations for candidates with disabilities
- Travel required as part of the role
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