About the role

Senior Technical Program Manager at D-Wave managing the planning and execution of quantum computer system deployments. Leading cross-disciplinary teams to ensure successful installations and operations.

Responsibilities

Plan, lead, and execute quantum computer system deployments, including site readiness, logistics, installation, commissioning, and operational handover
Own ongoing system lifecycle activities, including maintenance, upgrades, and system modifications
Drive program execution by defining scope, schedules, dependencies, and milestones; adjust plans as conditions evolve
Identify, assess, and mitigate technical and operational risks
Coordinate and influence cross-functional teams without direct authority
Own project documentation and configuration management
Serve as the primary coordination point between internal engineering and operations teams, external vendors, service providers, and site stakeholders
Support incident response and recovery, coordinating troubleshooting, root cause analysis, and corrective actions
Provide clear visibility and communication through regular status updates and executive-level summaries
Conduct post-project and post-incident reviews to identify lessons learned

Bachelor’s degree in Engineering (Mechanical preferred) or equivalent practical experience
4–7 years of experience managing complex technical programs, hardware systems, installations, or field-deployed infrastructure
PMP or equivalent certification is a plus, but not required
Proven ability to estimate effort, build and manage detailed project plans, and deliver programs on time while balancing technical risk and operational constraints
Strong judgment in ambiguous environments, with the ability to independently research, evaluate options, and recommend solutions
Excellent written and verbal communication skills, including technical documentation, reports, and executive presentations
Strong organizational skills with attention to detail and a systems-level mindset
Experience with project tracking and documentation tools such as Jira, Confluence, MS Project, Smartsheet, or equivalent
Willingness to travel internationally up to 20%