Bilingual processing representative administering mutual fund accounts and executing transactions for Fidelity Canada. Resolving client transaction issues while supporting Canadian investors in a fully remote contract role.
About the role
- Host Ambassador qualifying new and existing host families for Canada Homestay Network. Creating enriching cultural experiences for international students and host families.
Responsibilities
- Conduct in-person interviews/visits (for new hosts) and revisits (for existing hosts) at their homes to ensure the rooms and family environment meet the required standards to validate the information that was given during the virtual interview
- Email data and supporting documentation (ie. criminal record checks, host agreements, etc.) following all CHN protocols for due diligence and data integrity
Requirements
- Bilingual, English/ French experience
- Excellent sales and interpersonal skills with the willingness and ability to promote and sell the CHN Host program
- Positive communication skills including conflict resolution
- Ability to work in a team and maintain and develop relationships with colleagues and their local community
- Working knowledge of utilizing an email client or webmail
- Effective business writing skills, strong problem solving and organizational skills, including attention to detail
- Knowledge of CHN policies and procedures
- Knowledge of international students and their cultures
- Must clear Criminal Record Check, vulnerable sector check, full and valid drivers license, reliable vehicle, at least 2 million auto insurance liability coverage, mobile phone, digital camera, and access to high-speed internet.
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