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About the role

  • Commercial portfolio manager overseeing BES credit risk, lending operations, and team development. Supporting EQ Bank, a Canadian challenger bank serving nearly 4 million Canadians.

Responsibilities

  • Serve as a key member of the Commercial Credit team, reporting to the Director, Commercial Portfolio Management
  • Mentor and guide team members while ensuring efficient and effective team operations
  • Provide prudent oversight of the BES portfolio
  • Adjudicate credit requests and ensure thorough credit-risk assessment
  • Ensure compliance with established policies, procedures, controls, and delegations of authority
  • Support and resolve day-to-day challenges for Senior Account Managers, Account Managers, and the Mortgage Coordinator
  • Assess staff training needs and ensure training requirements are met
  • Develop and maintain relationships with internal colleagues and external contacts
  • Develop, implement, and maintain production and service metrics
  • Support portfolio underwriting, renewals, and annual reviews within target timelines
  • Promote organic business growth and retention of BES maturities
  • Monitor pipeline workflow and service metrics
  • Support regular reporting for senior management
  • Provide timely feedback on team-member performance
  • Support professional growth and development plans
  • Manage, organize, train, and evaluate contract employees, interns, LDP Associates, and job-shadowing employees
  • Review compliance and QA audits, compile underwriter feedback, submit results for review, and maintain the audit tracker
  • Assist with department projects and company initiatives

Requirements

  • Post-secondary education (diploma/degree) in business or finance preferred
  • Minimum of 5 years of experience in commercial real estate lending
  • Highly developed verbal and written communication skills, including communication with Senior Management
  • Sound technical knowledge of commercial lending, financial statement analysis, and factors affecting the Canadian commercial lending environment
  • High level of integrity and attention to detail
  • Demonstrated service excellence
  • Working knowledge of AML/ATF regulations and corporate/legal documentation for commercial real estate in multiple jurisdictions across Canada
  • Ability to perform effectively in a high-volume, high-intensity environment
  • Effective analytical and problem-solving skills
  • Strong organizational and time management skills
  • Ability to handle multiple competing priorities
  • Proficiency in MS Office, primarily Word and Excel
  • Bilingualism is an asset
  • Successful completion of a criminal background check and credit check

Benefits

  • Competitive discretionary bonus
  • Market leading RRSP match program
  • Medical, dental, vision, life, and disability benefits
  • Employee Share Purchase Plan
  • Maternity/Parental top-up while you care for your little one
  • Generous vacation policy and personal days
  • Virtual events to connect with your fellow colleagues
  • Professional development and comprehensive Career Development program
  • Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
  • Barrier-free recruitment process and work environment
  • AI-enabled recruitment outputs reviewed and validated by the talent team

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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