Commercial portfolio manager overseeing BES credit risk, lending operations, and team development. Supporting EQ Bank, a Canadian challenger bank serving nearly 4 million Canadians.
Responsibilities
Serve as a key member of the Commercial Credit team, reporting to the Director, Commercial Portfolio Management
Mentor and guide team members while ensuring efficient and effective team operations
Provide prudent oversight of the BES portfolio
Adjudicate credit requests and ensure thorough credit-risk assessment
Ensure compliance with established policies, procedures, controls, and delegations of authority
Support and resolve day-to-day challenges for Senior Account Managers, Account Managers, and the Mortgage Coordinator
Assess staff training needs and ensure training requirements are met
Develop and maintain relationships with internal colleagues and external contacts
Develop, implement, and maintain production and service metrics
Support portfolio underwriting, renewals, and annual reviews within target timelines
Promote organic business growth and retention of BES maturities
Monitor pipeline workflow and service metrics
Support regular reporting for senior management
Provide timely feedback on team-member performance
Support professional growth and development plans
Manage, organize, train, and evaluate contract employees, interns, LDP Associates, and job-shadowing employees
Review compliance and QA audits, compile underwriter feedback, submit results for review, and maintain the audit tracker
Assist with department projects and company initiatives
Requirements
Post-secondary education (diploma/degree) in business or finance preferred
Minimum of 5 years of experience in commercial real estate lending
Highly developed verbal and written communication skills, including communication with Senior Management
Sound technical knowledge of commercial lending, financial statement analysis, and factors affecting the Canadian commercial lending environment
High level of integrity and attention to detail
Demonstrated service excellence
Working knowledge of AML/ATF regulations and corporate/legal documentation for commercial real estate in multiple jurisdictions across Canada
Ability to perform effectively in a high-volume, high-intensity environment
Effective analytical and problem-solving skills
Strong organizational and time management skills
Ability to handle multiple competing priorities
Proficiency in MS Office, primarily Word and Excel
Bilingualism is an asset
Successful completion of a criminal background check and credit check
Benefits
Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top-up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Barrier-free recruitment process and work environment
AI-enabled recruitment outputs reviewed and validated by the talent team
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