Head of Marketing for a food-as-medicine startup developing evidence-based nutrition products. Leading B2B2C growth, patient conversion, brand, acquisition, and product launches.
Responsibilities
Build and execute the company’s marketing strategy across its B2B2C business model
Manage, coach, and develop the internal marketing team
Determine which capabilities should be built internally and which should remain with external partners
Lead hiring, agency selection, and vendor-management processes as needed
Develop and execute a conversion-rate optimization strategy across the patient journey
Test messaging, content, and digital experiences to identify the strongest conversion levers
Create a best-in-class experience for patients engaging through the website, phone, e-commerce, and digital-health channels
Use CRM, email, SMS, e-commerce, chat, social media, and other automation tools to improve engagement and conversion
Partner with sales to attract and retain surgeon customers and strengthen relationships with their teams
Create and improve sales materials based on evolving market needs
Build inbound demand through content, search, social media, advertising, and other relevant channels
Oversee trade shows, educational programs, and other marketing events
Lead brand initiatives across messaging, packaging, web, content, social media, public relations, advertising, events, and sales materials
Direct internal and external creative resources to ensure consistent, effective execution across channels
Develop and execute go-to-market strategies for new products and services
Lead product rollouts and limited-market releases
Partner across the organization to align messaging, channels, resources, and execution
Stay closely connected to surgeon, staff, and patient needs
Monitor changing market conditions and adapt marketing strategies accordingly
Partner with research and development to help influence the innovation roadmap
Lead day-to-day relationships with creative, web, email, and other fractional partners
Establish clear priorities, deliverables, timelines, and measures of success
Ensure marketing resources and budgets are directed toward the strongest opportunities
Analyze performance and use data to guide recommendations and decisions
Requirements
Five or more years of experience in marketing, project management, or marketing leadership
Experience in consumer health, wellness, food, food-tech, nutrition, medical products, or another regulated consumer category
Strong background in brand, consumer, product, or e-commerce marketing across B2B, B2C, or B2B2C business models
Experience improving conversion through customer journey, content, website, email, e-commerce, or funnel experimentation
Ability to translate complex clinical or technical information into clear, approachable consumer messaging
Experience developing and managing multiple channels, including web, email, CRM, social media, search, public relations, events, and sales enablement
Demonstrated success managing people, agencies, vendors, or fractional service providers
Strong project-management skills with the ability to oversee multiple priorities and partners simultaneously
Experience developing go-to-market strategies and launching new products or services
Ability to analyze performance data, identify opportunities, and make recommendations based on results
Excellent communication, collaboration, and relationship-building skills
Experience working in a startup or growth-stage environment is strongly preferred
Passion for improving health outcomes and helping shape the future of healthcare through nutrition
Benefits
Hybrid schedule with three days per week in the office
Opportunity to work for a venture-backed, food-as-medicine startup
Opportunity to help shape the future of healthcare through nutrition
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