Nespresso Coffee Specialist delivering exceptional customer service and driving sales at Calgary boutique. Promoting Nespresso coffees, brand values, and sustainability through engaging customer experiences.
About the role
- Regional Sales Manager responsible for growth and customer engagement at 80/20 in Canada. Develops plans and identifies opportunities to improve regional sales performance.
Responsibilities
- Develop and execute a regional growth plan that delivers sustainable revenue and gross profit growth
- Create demand by identifying customer needs, developing new applications, and engaging customers early in the buying process
- Identify, qualify, and develop new opportunities with end users, target customers, and distributor partners
- Expand existing customer relationships by identifying new projects, applications, and growth opportunities
- Develop a strong understanding of regional markets, customer applications, competitive activity, and industry trends
- Develop expert knowledge of the 80/20 product portfolio to help customers and distributor partners solve business challenges, identify opportunities, and create value
- Strengthen distributor partnerships through joint planning, coaching, product support, and ongoing business development
- Partner with distributors to identify opportunities early, improve market coverage, and increase win rates
- Recruit and develop distributor partners where needed to strengthen regional coverage and support long-term growth
- Represent 80/20 with professionalism, integrity, accountability, and a commitment to customer and distributor partner success
- Coordinate with Sales and cross-functional teams to deliver an exceptional customer and partner experience
- Maintain accurate CRM data, opportunity pipelines, forecasts, and regional business plans
- Share market insights and customer feedback that strengthen products, services, and business performance
- Champion continuous improvement by identifying opportunities to improve execution, strengthen partnerships, and accelerate regional growth
Requirements
- High school diploma or GED required
- 5+ years of successful experience in industrial sales, regional sales, channel sales, business development, or related B2B sales roles, preferably in industrial manufacturing, automation, engineered products, material handling, or related industries
- Bilanguage in English and French (Montreal / Quebec only)
- Demonstrated success growing business through direct customer engagement and distributor partnerships
- Proven ability to identify new business opportunities, develop customer relationships, and drive profitable growth
- Strong consultative selling, relationship management, presentation, negotiation, and communication skills
- Ability to influence customers, distributor partners, and internal stakeholders while collaborating effectively across Sales and cross-functional teams
- Experience using CRM systems, preferably Salesforce
- Strong analytical, organizational, and time management skills
- Self-motivated with the ability to work independently and manage a geographically dispersed region
- Willingness to travel frequently throughout the assigned region (40-60%)
- Valid driver's license with a satisfactory driving record
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