Director leading Assurant’s Canadian claims operations across insurance and protection products. Modernizing high - volume claims through automation, scalable processes, and performance management.
About the role
- Revenue Operations Manager building acquisition systems for Float, a Canadian fintech platform for business spending and finance. Optimizing sales pipelines, forecasting, activation, and GTM operations.
Responsibilities
- Design and optimize the end-to-end sales-acquired customer journey from ISR/BDR prospecting through AE sales funnel management, deal execution, and activation through first card usage
- Own and optimize the Acquisition operating system, including outbound cadences, deal-execution playbooks, funnel insights, and activation ramp
- Evaluate, implement, and optimize the acquisition technology stack, including sales engagement tools and Salesforce pipeline configuration
- Drive technology adoption across BDR and AE teams
- Own pipeline health, including coverage ratios, stage conversion, and win/loss analysis
- Build and own forecasting and quota-setting for sales-acquired TPV
- Partner with Marketing Ops on the self-serve-to-sales handoff
- Build scalable territory and account-assignment programs for BDR/AE capacity
- Partner with BDR/AE leadership on reporting cadences, monetization levers, operating rhythms, and performance metrics
- Streamline handoffs from Marketing to BDR, BDR to AE, and AE to Customer Activation teams
- Translate fragmented pipeline and activation data into recommendations for Sales and GTM leadership
- Identify and automate manual BDR/AE work so representatives spend more time selling
Requirements
- 5+ years in Sales Ops, Revenue Ops, or similar with end-to-end ownership of a sales-acquired pipeline
- Experience in a consumption/usage-based business where activation, not just bookings, drives revenue is an asset
- Proven track record building outbound and sales programs with measured impact on pipeline volume/quality, deal size, win rates, and productivity
- Hands-on Salesforce and sales-engagement tooling experience
- Strong analytical skills and ability to turn fragmented data into a trusted forecast
- Must be legally eligible to work in Canada
- Must currently reside in Canada
Benefits
- Equity options
- Competitive compensation
- Health and other benefits
- Hybrid work model
- Catered team lunches every Tuesday, Wednesday and Thursday
- Dog-friendly office
- High-autonomy, high-growth role
- High-trust, high-performance culture
- Workplace accommodations during the hiring process or once hired
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Experience level
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Degree requirement
No Education Requirement
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