Program Manager – Authorized Training Centers

Posted 4 days ago

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About the role

  • Program Manager managing Fortinet's Authorized Training Center program globally. Developing strategies and driving partner performance in cybersecurity training and certification.

Responsibilities

  • Own and manage the ATC program globally, serving as the primary point of contact for ATC partners.
  • Develop and execute ATC strategy aligned with Fortinet sales priorities, partner strengths, and Fortinet Training Institute goals.
  • Recruit, onboard, and enable new ATC partners to expand geographic and market coverage to grow revenue.
  • Drive ATC performance through regular business reviews, KPI tracking, and action plans to increase training delivery, certifications, and revenue impact.
  • Partner closely with sales, channel, and partner teams to support pipeline, customer enablement, and partner-led training initiatives.
  • Ensure ATCs are aligned with Fortinet certification updates, program requirements, and quality standards.
  • Identify regional gaps, risks, and growth opportunities, and proactively recommend improvements to program structure and execution.
  • Implement automation and self-service capabilities within the ATC program to streamline reporting, onboarding, and partner support.
  • Leverage AI tools to enhance data-driven insights, predictive analytics, and personalized support for ATC partners.
  • Support regional and global initiatives, including reporting, planning, and participation in key partner and training events.

Requirements

  • 5–8+ years of experience in program management, partner management, or channel operations, preferably in cybersecurity, technology, or education/training environments.
  • Experience working with partner ecosystems, training providers, or certification programs.
  • Strong understanding of sales and channel programs.
  • Proven ability to manage multiple stakeholders and initiatives across regions and time zones.
  • Strong analytical, organizational, and communication skills, with executive-level presentation capability.
  • Experience driving automation and leveraging AI tools to improve program efficiency.
  • Ability to work independently in a fast-paced organization.

Benefits

  • 100% company paid medical, dental, and vision coverage
  • Health Spending Account
  • Personal Spending Account flexibility
  • Employee & Family Assistance Plan (EFAP)
  • Critical illness, disability, and life insurance
  • Group Registered Retirement Savings Plan (RRSP) with company match
  • Competitive Paid Time Off
  • Flexible leave policies, including paid health days

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$92,000 - CA$112,000 per year

Degree requirement

No Education Requirement

Tech skills

Cyber Security

Location requirements

HybridBurnabyCanada

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