About the role

Senior AEO Program Director leading $3M+ B2B marketing delivery portfolios for an agency helping brands get discovered through AI search. Managing delivery leaders, margins, capacity and enterprise client work.

Responsibilities

Run delivery for a $3M+ portfolio: two or more delivery teams, or a flagship enterprise program requiring its own team
Lead other Program Directors and senior strategists and set the delivery standard
Own delivery across the portfolio with one plan per client across every channel, including milestones, owners and dates
Set effort estimates, staff to the hours budget and fix teams that drift to manage portfolio margin
Hire, develop and manage Program Directors and team leads, and assign work
Lead executive delivery conversations, working sessions, roadmap reviews and escalations with senior client stakeholders alongside the AEO Marketing Director
Plan capacity across the portfolio, including hiring, rebalancing and assessing team availability
Set delivery standards and processes across teams, often holding a capability-lead role for one discipline
Lead dedicated enterprise account teams delivering the plan, people and quality
Report to a Group AEO Marketing Director and manage a team of 8–15 people

10+ years in agency delivery, strategy or client services, including 4+ leading managers
Experience running a $3M+ portfolio of multi-channel B2B marketing programs, including at least one enterprise account
A strategist's background: ability to review and improve the work, not just schedule it
Strong commercial instincts on scope, effort and margin
Working knowledge of how AI search is changing B2B buyer discovery

Variable compensation: Target 15% of base, paid quarterly on portfolio margin, client retention and delivery quality
Benefits are on top of base