About the role

Account Manager and Project Manager for a creative agency specializing in diverse client needs. Collaborating with cross-functional teams to deliver effective project management and client services in Canada.

Responsibilities

Account Management Responsibilities - A strong account manager takes the time to understand the client and their business and can even anticipate their needs.
Be the primary contact for projects between the client, our internal team, and vendors, building positive working relationships with all groups
Support senior client services team members on larger client accounts where needed
Own the success of your account(s), drawing support from the strategy, creative and leadership teams where appropriate
Identify opportunities to deliver on client’s needs, solve problems, and anticipate “what’s next”
Understanding and executing scoping, planning, costing, and timing of projects
Oversee the full delivery and execution process, ensuring and facilitating effective team communication and collaboration
Manage creative activities and client reviews

Minimum 3 years experience in an advertising agency required
Proven ability to build client relationships and trust as their main point of contact
A working understanding of advertising deliverables across all channels (this includes paid social, OLV, CTV, OOH/DOOH, print, email, web/app, etc.)
Understanding how to manage projects through the entire lifecycle, from planning to execution, and all the steps involved throughout
The ability to think critically about what you’re assessing, meaning you understand it and what questions to ask about it; you’re not just moving things from A to B
The ability to work independently with little direction
Attention to detail and strong organizational and people management skills
Excellent communication, presentation, and facilitation skills
Experience with resource management and working with creative teams
Flexibility when faced with changing priorities or circumstances.