Head of Core Workflows

Posted 2 weeks ago

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About the role

  • Geotab leader owning core MyGeotab workflows for its connected-transportation platform. Driving reliability, AI-assisted modernization, product strategy, and cross-functional team development.

Responsibilities

  • Own the MyGeotab workflows customers depend on, including driver messaging, notifications, exception rules, stock rules, system settings, group hierarchy, UI, and contextual investigations.
  • Set the vision for core workflows and shared capabilities used by other product domains.
  • Lead people development, organizational health, and a cross-functional team of product managers, designers, and product engineers.
  • Define and evolve technical standards, architectural patterns, and shared components.
  • Own reliability, scalability, performance, customer-facing SLOs, regression protection, and test coverage for workflow services.
  • Lead technical-debt reduction, security vulnerability resolution, compliance, and group-based data-visibility integrity.
  • Modernize legacy MyGeotab workflow pages to the Zenith/React stack using AI-assisted conversion where practical.
  • Own product discovery, roadmap, investment portfolio, annual planning, headcount, budget, and OKR input.
  • Define and measure customer and product metrics, report domain health and risks, and make investment cases to board leadership.
  • Manage external delivery providers and internal dependencies.
  • Conduct 1:1s and performance conversations; oversee hiring, onboarding, development, and performance management.
  • Coordinate with product domain leads and represent domain constraints and opportunities in planning forums.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • Equivalent combination of education and work experience in a related field may be substituted.
  • 5+ years of relevant industry experience.
  • 5+ years of experience in SaaS or web product engineering or product management, ideally on configuration-heavy, multi-tenant products.
  • 3+ years in technical leadership roles.
  • 3+ years of leadership experience.
  • 1+ years leading a cross-functional team of product managers, designers, and engineers.
  • Deep technical and product expertise in configuration-heavy, multi-tenant B2B SaaS workflows; experience with event, alerting, and multi-channel notification systems (delivery, templating, rate limiting).
  • Demonstrated ability to lead through influence in a matrixed or shared-services organizational model.
  • Strong product sense and UX judgment.
  • Strong systems thinking.
  • Proficient in defining and tracking SLOs, customer-facing product metrics, and reliability indicators.
  • Ability to shape and evangelize a vision for core workflows across consuming domains.
  • Excellent stakeholder management and communication skills.
  • Experience operating in evolving organizational structures with ambiguity and shifting priorities.
  • Familiarity with CI/CD, DevSecOps, cloud-native architecture, observability, and agile delivery.
  • AI Nativity: Ability to redesign the domain's workflows around AI to compress effort.
  • Change Readiness: Lead change through a larger domain; manage resistance and sustain momentum.

Benefits

  • Flex working arrangements
  • Home office reimbursement program
  • Baby bonus & parental leave top up program
  • Online learning and networking opportunities
  • Electric vehicle purchase incentive program
  • Competitive medical and dental benefits
  • Retirement savings program

Job type

Full Time

Experience level

Lead

Salary

CA$138,600 - CA$184,900 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudReact

Location requirements

HybridOakvilleCanada

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