Global payroll, tax, and risk leader overseeing HR compliance, SOX controls, audits, and business continuity. Governing operational risk across multinational People Operations services.
Responsibilities
Provide oversight to the global delivery team managing employee and payroll information, employment tax, equity compensation, and operational risk processes
Create and govern global business continuity plans for People Operations workstreams
Build, implement, track, govern, and conform internal controls and business plans across HR People Operations
Work with internal and external auditors to manage, execute, track, report, and govern audits across HR shared services
Partner with global controllership and tax teams to develop local HR Services operational risk control frameworks
Support Finance with procedures and timely, accurate account reconciliations
Lead regulatory projects and maintain regulatory systems requirements
Execute annual SOX testing and serve as Payroll SOX liaison for external auditors
Develop and maintain Payroll and Benefits segregation-of-duties controls
Review HR Services account reconciliations and financial transactions, and respond to tax notifications
Mentor global, regional, and local teams on internal controls and compliance culture
Own project governance and operating rhythms, including communications, reporting, and reviews
Lead HR operational risk, tax, pay and benefit compliance, and controllership standards
Track and research proposed and enacted local, state, and federal regulations
Serve as key contact for government investigations and inquiries
Design and lead regulatory and compliance education and training programs
Lead cross-functional teams and projects as an operational risk expert; develop and present business solutions and maintain a risk register
Ensure compliance with legal and regulatory requirements
Monitor changing HR Services operational-risk regulations and payroll compliance with applicable laws, tax codes, and labor regulations
Create and maintain payroll policies and procedures covering data security, confidentiality, and accuracy
Design and document business continuity plans with regional delivery teams
Requirements
10+ years of experience in Human Resources & HR Operations Service Delivery
Bachelor's degree from an accredited university or college
Specialized depth and/or breadth of expertise with payroll governance and/or controllership or related operational risk management within a multinational organization
Significant prior professional work experience with payroll processes, regulatory compliance and/or Operations/Service-oriented environment strongly preferred
Experience with global mobility programs, time and attendance systems and Workday, ideally in manufacturing environments
Skilled in project management and implementing process improvement initiatives
Strong oral and written communication skills
Ability to influence, advise and guide leadership and high-level operational leaders
Demonstrated judgment for strategic decisions and complex problems
Ability to evaluate information quality and question conflicting data
Ability to develop solutions and recommendations outside set parameters
Ability to document, plan, market, and execute programs
Established project management skills
Ability to transfer knowledge and develop others through coaching and mentoring
Strong consultative skills
Ability to work independently by leading, guiding, and/or coordinating others within a defined budget
Experience providing independent technical guidance and counsel to HR stakeholders
Ability to adapt advisory style and tailor products to target audiences
Detail- and numerically oriented, with analytical and problem-solving skills
Comprehensive understanding of regulatory and compliance requirements
Excellent interpersonal and cross-cultural skills
Understanding of finance for business
Logical, structured, and process-oriented thinking
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