Payroll Specialist processing multi - provincial Canadian payroll for DLL, a global asset finance company. Managing compliance, remittances, reporting, and employee payroll inquiries.
About the role
- Payroll Specialist processing compliant Global Payroll and EOR payrolls for Remote’s international employment platform. Maintaining payroll data, vendor relationships, Zendesk support, and payroll process improvements.
Responsibilities
- Process both Global Payroll (GP) and EOR payrolls, ensuring timely, accurate, and compliant calculations, filings, and reports.
- Update and maintain accurate payroll records and employee data in Remote platform and payroll software systems.
- Manage the Zendesk ticket queue, providing timely and professional responses.
- Act as the main point of contact for customers (GP) and internal/external stakeholders regarding payroll questions and processes.
- Build and maintain strong relationships with payroll vendors, ensuring quality, accuracy, and timely service delivery.
- Continuously improve payroll processes and keep up to date with internal payroll projects and updates.
- Ensure full data integrity across all payroll systems and processes.
- Report to the Payroll Operations Manager Latam as part of the Operations - Payroll team.
Requirements
- Solid knowledge of payroll best practices and local compliance requirements.
- Strong proficiency with Excel and Google Sheets.
- An analytical mindset with problem-solving skills and strong attention to detail.
- Ability to adapt quickly in a fast-paced, constantly evolving environment, with a passion for identifying improvement opportunities.
- A proactive attitude, always looking for ways to streamline and optimize workflows.
- experience working with payroll for Brazil and Colombia
- Experience with in-house payroll processing, Social Security filings, and vendor management is a strong plus.
- Customer-facing experience, solving problems and guiding clients and prospects through local payroll processes and questions.
- You write and speak fluent English
- Submit application and CV in English.
- Prior employment verification check.
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
- life-work balance
- employee resource groups (Women, Disability, Queer, Minorities in Tech)
- accommodations during interviews and beyond
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Degree requirement
No Education Requirement
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