Technician providing technical support for clients in Rivière-du-Loup, assisting with on-site and remote issues. Engaging with various technology environments and offering client-focused solutions.
Responsibilities
Provide technical support to clients in the Rivière‑du‑Loup area, both remotely and on-site
Diagnose and resolve issues related to workstations, networks, and infrastructure
Install, configure, and maintain various equipment and systems
Deliver professional, customer-focused service
Contribute to the continuous improvement of clients' technology environments
Identify optimization opportunities and propose appropriate solutions
Requirements
College diploma (DEC) in Computer Science, vocational diploma (DEP) in IT Support, or other relevant training
Experience in technical support, ideally in an SME environment
Valid driver’s license and ability to travel to client sites
Own a vehicle (mileage reimbursement provided)
Demonstrated autonomy, attention to detail, and strong organizational skills
Excellent customer service approach and good communication skills
Approximately 3 years of IT support experience; open to junior candidates who are autonomous and able to learn quickly
Benefits
Permanent, full-time position — 40 hours per week
Flexible schedule to support work–life balance
Hybrid work model (approximately 50% field work and 50% remote)
Technical Support Specialist bridging customer teams and Engineering at Fullscript, a health technology company. Investigating, documenting, and coordinating customer - reported technical issues.
Architecte d’entreprise principal chez EDC, société d’État canadienne aidant les entreprises à réussir à l’étranger. Orientation de la stratégie numérique, de la gouvernance et des plateformes technologiques vers les objectifs d’affaires 2030.
Establish a strong CMDB foundation with Discovery, Service Mapping, CSDM alignment, and governance, then implement ServiceNow Security Operations capabilities like Vulnerability Response and Incident Response.
Seeking an experienced Digital Architect for a public sector digital transformation. Focus on enterprise/solution architecture, cloud - native, and DevSecOps.