Project Manager – Professional Services

Posted 5 days ago

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About the role

  • Part-time remote Project Manager leading utility billing and CIS software implementations for NorthStar Utilities Solutions. Managing project plans, client expectations, financials, and implementation teams.

Responsibilities

  • Lead multi-functional project teams toward completing work deliverables for implementation of mission-critical software packages
  • Review statements of work and create effective project plans to deliver specified solutions
  • Provide updates and manage client expectations
  • Ensure delivery of high-quality software solutions and customer service
  • Manage project financials
  • Proactively resolve project issues to mitigate delays and reduce impact on clients and project timelines
  • Conduct post-implementation reviews to identify areas of improvement and apply learning
  • Lead consultants in implementing Utility Billing and Client Information Software (CIS) solutions for new and existing clients
  • Participate in project planning and scheduling
  • Report to the Director of Professional Services

Requirements

  • 5+ years managing enterprise or CIS software implementation projects
  • Strong leadership skills
  • Deep understanding of all activities associated with software system implementations
  • Ability to maintain a calm demeanor in challenging situations
  • PMP Certification would make you stand out
  • Candidates must hold a current, valid passport
  • Candidates must be legally eligible to travel internationally
  • Passport-based visa exemption or required travel visas for entry into Canada, the United States, and the Caribbean
  • Comfortable using AI-enabled technologies, including copilots, chat-based AI assistants, and automation tools
  • Appropriate judgment, security, and compliance standards when using AI tools

Benefits

  • 3 weeks’ vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership
  • RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work

Job type

Part Time

Experience level

Mid levelSenior

Salary

$45,000 per year

Degree requirement

No Education Requirement

Tech skills

PMP

Location requirements

RemoteCanada

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