About the role

Manage and grow RYSE dealer network for smart window covering solutions. Build relationships, provide support, and drive sales growth in North America.

Responsibilities

Build & Manage Our Dealer Network
Outbound/Inbound Emails and Calls to prospects
Qualify and onboard new window blind dealers and showrooms who want to sell RYSE products
Send sample kits, schedule installation support calls, and walk dealers through their first experience with our products
Conduct training calls and provide ongoing support to help dealers successfully sell and install RYSE
Travel to visit key dealers in the US and Canada (expect 15-20% travel - think trade shows, dealer visits, and relationship building)
Own the Dealer Experience
Be the primary point of contact for all dealer questions, issues, and needs
Process orders, track shipments, handle returns, and resolve problems quickly
Run regular check-ins with dealers to understand what's working and what's not
Create marketing materials, FAQs, and resources that make it easier for dealers to sell
Scale What Works
Track metrics: conversion rates, dealer satisfaction, order volume, and channel revenue
Document what works (and what doesn't) so we can refine the process over time
Report monthly to the founder on program performance and suggest improvements
Eventually hire and train additional team members as the network grows

Valid passport and ability to travel to the US regularly (15-20% travel)
Excellent communication skills - phone, email, and video calls
Comfortable with technology - you'll need to learn our products, use CRM software, and manage spreadsheets
Self-starter mentality - you don't wait to be told what to do
Based in or willing to relocate to the Greater Toronto Area
Sales, customer success, or account management experience (Nice-to-Haves)
Experience in B2B or channel sales (Nice-to-Haves)
Background in home improvement, construction, or window covering industry (Nice-to-Haves)
Startup experience or entrepreneurial mindset (Nice-to-Haves)