Outreach Specialist gathering software reviews for SoftwareReviews’ data platform. Managing multichannel campaigns, user relationships, support inquiries, and campaign analytics.
Responsibilities
Build relationships with the software user community and engage end-users to gather reviews
Lead end-to-end data collection campaigns across email, LinkedIn, Twitter, Facebook, and other online platforms
Collaborate with clients, Sales, and Data Operations to understand priorities and align campaign objectives
Research and identify high-quality software user audiences
Explore new methods for generating reviews
Handle user inquiries about review submissions, rewards claims, and other support needs
Aggregate and report campaign and team-level metrics
Identify trends and actionable insights
Participate in special projects within the Data Operations team
Requirements
Undergraduate degree
At least 1 year of experience in administration, marketing, or a related field
Strong business and/or IT acumen
Self-motivated, task-oriented, and results-driven
Proficiency in Microsoft Office Suite
Adaptability with internal technologies and systems
Ability to manage diverse and complex campaigns while adapting to shifting priorities
Strong skills in clear, compelling, and concise internal and external communications
Tenacity in campaign management and ability to overcome challenges
Meticulous attention to data quality and accuracy
Ability to synthesize and distill large volumes of data to identify trends and optimize strategies
Eagerness to learn, innovate, and develop new solutions for data collection and marketing efforts
Benefits
Equal opportunity employer committed to diversity and inclusion
Accommodation available to applicants throughout the recruitment and hiring process upon request
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