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About the role

  • Outreach Specialist gathering software reviews for SoftwareReviews’ data platform. Managing multichannel campaigns, user relationships, support inquiries, and campaign analytics.

Responsibilities

  • Build relationships with the software user community and engage end-users to gather reviews
  • Lead end-to-end data collection campaigns across email, LinkedIn, Twitter, Facebook, and other online platforms
  • Collaborate with clients, Sales, and Data Operations to understand priorities and align campaign objectives
  • Research and identify high-quality software user audiences
  • Explore new methods for generating reviews
  • Handle user inquiries about review submissions, rewards claims, and other support needs
  • Aggregate and report campaign and team-level metrics
  • Identify trends and actionable insights
  • Participate in special projects within the Data Operations team

Requirements

  • Undergraduate degree
  • At least 1 year of experience in administration, marketing, or a related field
  • Strong business and/or IT acumen
  • Self-motivated, task-oriented, and results-driven
  • Proficiency in Microsoft Office Suite
  • Adaptability with internal technologies and systems
  • Ability to manage diverse and complex campaigns while adapting to shifting priorities
  • Strong skills in clear, compelling, and concise internal and external communications
  • Tenacity in campaign management and ability to overcome challenges
  • Meticulous attention to data quality and accuracy
  • Ability to synthesize and distill large volumes of data to identify trends and optimize strategies
  • Eagerness to learn, innovate, and develop new solutions for data collection and marketing efforts

Benefits

  • Equal opportunity employer committed to diversity and inclusion
  • Accommodation available to applicants throughout the recruitment and hiring process upon request

Job type

Full Time

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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