Virtual Territory Manager engaging Canadian healthcare professionals by phone and video. Delivering pharmaceutical brand messaging, managing territories and exceeding client KPIs remotely.
About the role
- Bilingual Virtual Territory Manager representing pharmaceutical brands to healthcare professionals across Canada. Driving product recommendations, sales, market share, and program KPIs through virtual engagement.
Responsibilities
- Communicate virtually or by telephone with healthcare professionals nationwide to represent partner pharmaceutical brands and deliver key messages
- Conduct outbound telephone and/or virtual calls to increase product recommendations, sales, and market share
- Communicate key sales messages in accordance with the client-approved strategy, action plan, and training, using approved marketing tools
- Plan and execute virtual lunch-and-learn sessions with targeted healthcare professionals
- Meet and exceed program key performance indicators (KPIs)
- Manage relationships with key influencers and healthcare professionals within the territory
- Research territory targets, identify key stakeholders, map stakeholders, and generate interest during each interaction
- Assess business opportunities and manage the territory in line with call activity expectations
- Build client relationships and identify customer and patient needs
- Respond promptly to customer inquiries
- Enter key call information into the CRM system and submit daily call activity
- Maintain regular contact with key influencers, the client, and Inizio Engage business units
- Support the retention of existing business and promote additional services by providing qualified information and opportunities
- Maintain a professional team environment and participate in meetings and training
- Participate in client-organized training sessions
- Submit program-related expenses through Concur
Requirements
- Bachelor’s degree required; science preferred
- Sales experience is an asset (minimum 1–2 years)
- Fluently bilingual in French and English, both written and spoken
- Experience in the pharmaceutical or healthcare industry
- Proven track record of achieving sales targets and ability to analyze sales trends
- Proven record of driving results in a high-growth company environment
- Established reputation as a top performer with high integrity
- Energetic, self-motivated, and equipped with strong interpersonal skills
- Ability to collaborate with internal and external business stakeholders
- Able to prioritize and plan territory coverage
- Business acumen and entrepreneurial skills
- Professional, self-directed, and a team player
- Excellent customer service and patient-centric focus
- Tech- and digitally savvy; proficient in Microsoft Office
Benefits
- Health benefits effective on the first day of employment
- Length-of-service awards
- Quarterly Star Awards
- Annual Inizio Circle of Excellence Awards
- Referral bonus
- Library of online training courses
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