Senior Revenue Operations Manager building forecasting, dashboards, and automation for Eversight's CPG and Retail analytics platform. Improving commercial decisions across Sales and Customer Success.
Responsibilities
Build and run end-to-end revenue operations across Eversight's Commercial organization, spanning Sales and Customer Success across CPG and Retail
Identify business needs proactively, develop recommendations, and drive them to completion
Design processes and own reporting for commercial leadership
Build standardized reporting and forecasting models covering pipeline, renewals, and customer health
Build and drive adoption of dashboards tracking pipeline, renewal rate, expansion, and churn risk
Identify and resolve operational gaps, improving forecast accuracy, data integrity, and process efficiency
Build and ship AI tools, agents, and workflow automations to reduce recurring reporting, data cleanup, and manual operational work
Build trusted operational relationships and clean handoffs across teams
Create process documentation and standardized frameworks
Partner with Sales, Customer Success, Product, Strategic Finance, Commercial Partnerships, and Brand Partnerships
Report directly to the Director of Sales Capabilities & Strategy
Requirements
Bachelor's degree in Business, Analytics, Statistics, or related field
7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company
Experience in CPG, Retail, or trade promotion/pricing analytics highly preferred
Ability to analyze and interpret complex data sets to deliver actionable insight
Fluent use of AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup
Experience with SQL and Tableau
Exceptional verbal and written communication skills, including presenting findings to leadership
Ability to identify challenges, prioritize solutions, and execute improvements independently
Ability to work cross-functionally and align multiple stakeholders toward shared goals
Ability to operate independently in a fast-paced environment
MBA preferred
Working knowledge of Salesforce and Planhat or comparable CS platform preferred
Understanding of CPG trade promotion, pricing, and revenue growth management preferred
Understanding of Retail Merchandising preferred
Benefits
Flexibility to choose where to work, including home, office, or a coffee shop
Regular in-person events
New hire equity grant
Annual refresh grants
Compensation and benefits competitive for the employee's location
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