Revenue Operations Director scaling StoreForce’s retail technology sales execution. Driving pipeline discipline, forecasting, account expansion, and repeatable enterprise SaaS sales processes.
About the role
- Senior Revenue Operations Manager building forecasting, dashboards, and automation for Eversight's CPG and Retail analytics platform. Improving commercial decisions across Sales and Customer Success.
Responsibilities
- Build and run end-to-end revenue operations across Eversight's Commercial organization, spanning Sales and Customer Success across CPG and Retail
- Identify business needs proactively, develop recommendations, and drive them to completion
- Design processes and own reporting for commercial leadership
- Build standardized reporting and forecasting models covering pipeline, renewals, and customer health
- Build and drive adoption of dashboards tracking pipeline, renewal rate, expansion, and churn risk
- Identify and resolve operational gaps, improving forecast accuracy, data integrity, and process efficiency
- Build and ship AI tools, agents, and workflow automations to reduce recurring reporting, data cleanup, and manual operational work
- Build trusted operational relationships and clean handoffs across teams
- Create process documentation and standardized frameworks
- Partner with Sales, Customer Success, Product, Strategic Finance, Commercial Partnerships, and Brand Partnerships
- Report directly to the Director of Sales Capabilities & Strategy
Requirements
- Bachelor's degree in Business, Analytics, Statistics, or related field
- 7+ years of experience in Revenue Operations, Sales Operations, or a similar function within a SaaS company
- Experience in CPG, Retail, or trade promotion/pricing analytics highly preferred
- Ability to analyze and interpret complex data sets to deliver actionable insight
- Fluent use of AI tools, agents, and workflow automations to eliminate manual reporting and data cleanup
- Experience with SQL and Tableau
- Exceptional verbal and written communication skills, including presenting findings to leadership
- Ability to identify challenges, prioritize solutions, and execute improvements independently
- Ability to work cross-functionally and align multiple stakeholders toward shared goals
- Ability to operate independently in a fast-paced environment
- MBA preferred
- Working knowledge of Salesforce and Planhat or comparable CS platform preferred
- Understanding of CPG trade promotion, pricing, and revenue growth management preferred
- Understanding of Retail Merchandising preferred
Benefits
- Flexibility to choose where to work, including home, office, or a coffee shop
- Regular in-person events
- New hire equity grant
- Annual refresh grants
- Compensation and benefits competitive for the employee's location
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