Senior Account Manager leading brand health tracking and advertising effectiveness research at Ipsos, a global market research company. Advising clients on brand performance, growth, and marketing decisions.
Responsibilities
Manage and grow relationships with a portfolio of key client accounts
Consult with clients on business, brand, and communications challenges
Help clients understand drivers of brand equity, brand performance, consumer behaviour, and marketplace dynamics
Lead client discussions, presentations, and workshops
Identify opportunities to expand existing client relationships through additional research and advisory solutions
Lead end-to-end delivery of ongoing brand health tracking programs
Oversee questionnaire development, research design, data interpretation, quality assurance, and insight generation
Synthesize complex data into concise, compelling narratives connected to business and marketing implications
Support advertising and communications effectiveness studies, including creative evaluation and campaign measurement
Collaborate across Brand Health, Creative Excellence, and other Ipsos solution areas
Stay current on industry trends, brand strategy, advertising effectiveness, and consumer behaviour
Coach, mentor, and support junior team members
Contribute to collaborative learning and development
Share expertise and best practices across projects and teams
Requirements
5-8+ years of market research, insights, consulting, or related experience
Strong quantitative research background
Experience managing complex tracking, brand, communications, advertising, or customer-focused research programs
Proven ability to translate research findings into strategic recommendations and business impact
Excellent client relationship and stakeholder management skills
Strong presentation, storytelling, and communication abilities
Experience managing multiple projects and priorities in a fast-paced environment
Intellectually curious with a desire to better understand the “why” behind the data
Comfort with online data or reporting platforms
Demonstrated ability to coach and develop more junior team members
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