Senior Program Manager leading program delivery and support operations across Canada. Ensuring compliance with Protected B security requirements in NG9 - 1 - 1 systems.
About the role
- Manager of Marketing Strategy & Program Management responsible for delivering clear stories and insights. Collaborating across business units in a fast-evolving marketing ecosystem at Manulife.
Responsibilities
- Run critical business reporting cadences: curate metrics and insights, surface trade-offs, and drive follow-through on top priorities
- Chief of Staff operations: leadership team meetings, offsites, and Canada Marketing Town Halls; shape executive communications and narratives
- Champion special initiatives: establishing clear governance and activation plans
- Optimize planning cycles: align OKRs, scorecards, and intake processes to streamline decision-making for marketing leadership team
- Support Digital transformation: project manage select workstreams and support business casing for future-year funding
- Continuously improve ways of working: simplify processes, remove blockers, codify best practices
- Partner across teams: build collaborative relations across business units and global teams to achieve shared objectives
Requirements
- 5–7 years in marketing strategy, business strategy and/or program management
- Exceptional executive communication, presentation, and data‑driven storytelling skills
- A passion for relationship building supported by solid facilitation skills
- Strong analytical and strategic thinking; ability to turn insights into actions and draw crisp connections between customer outcomes and business benefits
- A deep curiosity to learn more about business drivers and processes
- Familiarity with Mural and modern program management tools/best practices
- High data literacy; Excel proficiency; Power BI an asset
- PMP, Prosci, CCMP or PRINCE2
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program (holidays, vacation, personal, sick days, and statutory leaves of absence)
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