Senior Manager at PwC specializing in Workday Payroll, Time tracking, and Absence solutions. Leading implementation and consulting to optimize operational efficiency for clients, focusing on best practices and client needs.
About the role
- Payroll Specialist responsible for managing payroll files and pre-authorized debit for Group Benefits clients. Requires financial industry knowledge and client-focused communication skills.
Responsibilities
- Manage payroll files, including setting up the system and scheduling files
- Quality-check the files and send them to clients
- Answer inquiries about the files and their content
- Manage pre-authorized debit (PAD) files and run queries to identify required members
- Build and upload the PAD file into the treasury system
- Answer inquiries regarding PAD transactions
- Document custom processes for payroll and PAD
- Attend client meetings as the subject-matter expert for payroll and PAD
Requirements
- Knowledge and experience in the financial industry and specifically Group Benefits
- Prior experience in a payroll environment or working with payroll files
- Excellent knowledge of Excel and comfort in learning new applications and tools
- Exceptional client focus, placing customer needs at the center of decisions
- Clear and influential communication skills, strong negotiation skills
- Proactive problem-solving and sound judgment
- Adaptability and resilience in managing change and priorities
- Team-oriented mindset and commitment to collective success
- Operational excellence with high-quality work
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans including pension
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off including holidays, vacation, personal, and sick days
- full range of statutory leaves of absence
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