Inside Business Development Manager educating mortgage brokers on Manulife Bank solutions. Managing broker relationships, mortgage deals, territory planning, and sales development remotely.
Responsibilities
Promote and educate mortgage brokers on Manulife Bank solutions
Manage and deepen existing mortgage broker relationships and prospect for new ones
Develop positive relationships through targeted call campaigns, virtual meetings, and professional telephone and email sales activity
Develop, maintain, and expand internal and external relationships within a specified geographic territory
Maintain regular strategic contact with Mortgage Brokers and territory partners through quarterly business plans
Understand and present the selling strategy through the Manulife Bank sales education series
Work with External Business Development Managers to determine ideal candidates for the educational program
Provide knowledge checks to achieve master status
Develop, host, and present virtual meetings for assigned brokers
Support brokers through the entire process from pre-application to funding
Support and manage National Desks to solicit mortgage deals
Manage funding ratios with brokers in the portfolio
Process referred and existing broker client deals
Manage transitions of mortgage brokers to External BDMs after completion of the educational series and achievement of volume thresholds or funded-deal targets
Manage transitions of brokers who fall below the required threshold for External BDM support
Analyze mortgage broker production to identify relationships for termination
Build relationships and collaborate with Compliance, Client Services, Marketing, Events, Product, and other organizational partners
Organize daily tasks to achieve productivity metrics and support mortgage brokers and the sales region
Leverage technology to create efficiencies within the territory and sales team
Requirements
College or University degree in a related field
Minimum 2 years experience in the banking and mortgage brokerage industry
Strong understanding of mortgage underwriting
Experience conducting virtual meetings and presentations
Ability to analyze sales data and reports
Strong knowledge of Microsoft Office, Salesforce, Power BI, and Adobe platforms is an asset
Business planning and territory management skills
Strong communication and interpersonal skills, with the ability to build and maintain relationships
A strong passion for learning and development
Demonstrated ability to persuade and negotiate through consultation and active listening skills
Proven sales acumen, business development and prospecting aptitude
Execution of a repeatable and measurable sales process
Ability to provide underwriting expertise
Able to cultivate strong relationships with both clients and internal partners
Strong time management skills and ability to prioritize
Effective communication, organization and collaboration
Initiative, positive influence, and ability to thrive in a fast-paced work environment
Fast learner and self-starter with a strong desire to win
Flexibility and ability to adapt to change, including changing priorities and tight deadlines
Strong problem-solving and analytical skills; ability to investigate problems without supervision
Results-driven and team-oriented
Comfortable with pay-for-performance compensation structure
Receptive to feedback, willing to learn, and embracing continuous improvement
Benefits
Flexible work environment
Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short- and long-term disability coverage
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays, vacation, personal, and sick days
Statutory leaves of absence
Sales incentive programs and incentive compensation based on role-specific criteria
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